Questions tagged [apple-id]

Apple ID is Apple's user identification system intended to be a single sign on for users of Apple services, hardware and software.

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14 views

why cannot I create an Apple Support Communities username?

I wanted to respond to a printer issue on Apple's support communities. But I cannot create a Communities username. I'm doing this on a MacBook Pro 2019 model. I don't see how to ask this question from ...
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207 views

I have problem when I make Apple ID using iTunes

I have problem when I make an Apple ID using iTunes. The email with a code arrives, but I can not create the id. What are the password complexity rules to get past this error?
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Does restoring a local backup using iTunes enable activation lock?

Let's say I have an Apple ID that's been disabled/locked for security reasons. This account is linked to my iPhone and in order to remove it or to simply disable find my iPhone, I have to answer the ...
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iOS: use a separate Apple ID for Apple Music

Is it possible to use an Apple ID on iOS for Apple Music that is separate from the „main“ Apple ID of the device? This might be helpful for family sharing an Apple Music subscription without being ...
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38 views

Is there a Windows VNC app that can ask a Mac user (via apple id) to share their screen?

On macOS UserA can ask UserB to share their screen simply by entering UserB's Apple ID into a "New Connection" window in the macOS Screen Sharing app. Then, by some magic, Apple delivers the ...
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47 views

Why can't I change Apple ID email?

The Apple ID account servicing page makes provision for changing the email address associated with an account. Not just the "contactable at" address, but changing the primary address, using ...
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Can I generate an Apple ID recovery key with Mac OS Mojave?

I have two-factor authentication enabled for my Apple ID. I want to generate a recovery key in case I lose access to my 2FA devices/phone numbers. Apple has a support article https://support.apple....
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38 views

Is there an easy way to unsubscribe from a “Sign in with Apple” login

I use the "Sign in with Apple" feature a lot because it allows you to hide your email from the app/website you use it on, and also generates a unique email for each app or website. ...
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100 views

Does the iOS App Store share information with developers that can identify specific users of their apps?

Can the developer access information from the iOS App Store that uniquely identifies single users - or do they just get aggregate information?
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What do these Apple ID notifications mean?

I get these very often and I am not sure what they mean. This morning, while only my MacBook Pro, Mac Mini and iPhone are powered, I received these on the MacBook Pro and the iPhone: I have not ...
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40 views

Stuck in a Review Account loop

I just got my first iPhone and created my Apple ID. I tried to download some apps from the AppStore, but it keeps telling me this Apple ID has not been used yet, please review account to continue ...
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iPad not accepting Apple ID

For some time now my iPad Air 2 has been pestering me to enter my Apple ID. When I do, I get error "Verification Failed Your Apple ID or password is incorrect". I'm currently using my ...
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Transfer ownership in Pages document collaboration

Problem: We work with iCloud's Pages' collaboration when working on shared documents. However, we noticed, the person who starts the collaboration is considered the owner and is the only one who is ...
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M1: There Was An Error Connecting to the Apple ID Server

I have a new Mac M1 running big sur, when trying to login to my Apple Music account, or any Apple/iCloud service, I get the following error: "There was an error connecting to the Apple ID Server&...
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Receiving Unwanted Password Reset

A while back I had added a secondary email address to Apple ID which had not belonged to me. A few years later I keep receiving messages of activity of that account (reset the password, change of ...
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56 views

Can I merge 2 Apple ID/iTunes accounts then change 1 to a teen account

Finally making the switch from Android to Apple. Never before an Apple user. My daughter uses one of my old email addresses for her iTunes and Apple ID account, she is 14. I stay logged onto that ...
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126 views

Signing into a different Apple ID for Media and Purchases

I'm signed in to two Apple IDs on my iPhone. I'm signed into iCloud with my personal ID, but my media and purchases for App store use my mom's apple ID. Any apps I download also come up on my mom's ...
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18 views

Family sharing - ask to buy

I'm unclear what the default setting is regarding 'ask to buy' settings for family sharing and a child’s AppleID. If I do NOT enable 'ask to buy' am I right to assume that my daughter will be unable ...
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1answer
11 views

Retrieving music from an old account

I bought music from iTunes with my credit card, but it was my son’s iTunes account. We shared a pc at that time. Can I retrieve my music and put it into my iTunes account?
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Can you create a new Apple ID just to store WhatsApp, Telegram, and other information that was associated with your old phone number/old Apple ID?

I would like to start a new chapter in my life and I intend to get a new phone number. I am currently using iphone X and I would like to retain my apple ID as it has all the purchases that I have made ...
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1answer
99 views

Can I use a different AppleID on my Apple Watch?

I have an iPhone and an Apple Watch. For my elderly mother I want to buy a second Apple Watch, with LTE. This is in case she falls or something else happens and she has to call for help. However she ...
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1answer
59 views

Implications of changed security for Apple ID?

Recently, Apple logged me out of my Apple ID and made me go through a new procedure where I used my recovery key, and was asked to provide my machine login info, and my iPhone unlock code to be able ...
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70 views

Problem with WhatsApp Backup on New iPhone

I upgraded my iPhone and when I signed in to the new iPhone from my Apple ID, it stored my iCloud data on the new phone, but the data was incomplete as on my old iPhone. I couldn't complete the backup ...
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276 views

“A password reset request was sent…” System-level phishing?

Over the course of the last two days I have received upwards of ten notifications alerting me that a password reset request was sent from some device. When I go to check my Apple ID email, I see no ...
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Recovery Key is invalid

My iPad 2 has an activation lock for no reason. It still remembers my home wifi network. Two problems arise from here: The email iTune suggests doesn't seem to be the email I use for my Apple account ...
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58 views

Messages restarts to login screen after a few seconds

I'm running Big Sur (11.0.1) on a Late 2014 Mac Mini, and the Messages app refuses to stay logged in. I recently created a child account for my eldest. Signed into her account on Mac Mini, I have ...
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204 views

Which iOS features require two factor authentication?

Today my iPad automatically updated its OS to 14.2 and it shows a prompt from Apple ID Security to enable two-factor authentication. The message mentions that "Some iOS features require two-...
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138 views

Not receiving verification code while trying to sign into iCloud and Apple Store

Decided to reset the Macbook. Got MacOS 10.8.5 installed. Trying to update to Mojave (10.14.6) from the link here - https://support.apple.com/HT211683, as upgrading directly to latest not supported ...
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32 views

Does disabling the prompt to enable two-factor authentication on an iOS device disable future prompts from appearing?

I was recently working with an iPhone user who noticed that since updating to iOS 14, they were being prompted to set up two-factor authentication on their Apple ID. They temporarily dismissed the ...
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25 views

When updating the password for an Apple ID, is it then necessary to sign out of and back into FaceTime and iMessage?

I was recently working with a user that decided to change the password for their Apple ID; this was changed directly within iOS. When the change was complete, they were prompted to change the password ...
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1answer
251 views

OS updates on a MacBook without Apple ID

I am planning to use a MacBook without registering an Apple ID account. I don't need to install applications from app store, so it is not an issue. But I wan to receive OS updates. Is it possible to ...
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1answer
62 views

I can't unlock my Apple ID

I want to log in to Messages on my Macbook, but it says I need to unlock my Apple ID first. After clicking "Send to my email", I receive an unlock link, but after opening the link I can't ...
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53 views

How can you connect two airpods to one apple ID?

We have two people on the family on one Apple ID. We have two Air Pod Pros and two iPhones. We can't figure out how to get each person to use their iPhone with their own AirPods. We renamed the ...
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296 views

Cannot reset password using Apple ID

I got quite the headscratcher here... I'm in a password reset loop. I have been tasked with "fixing" my wife's MacBook. I'm a technical support engineer for SOLIDWORKS 3D CAD on the Windows ...
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See all my Apple monthly charges

With Apple One rolling out, I was thinking about how much money I spend on Apple services each month. I pay for the various services in my family (4 of us) so any chance that I can save money by ...
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Delete App from Home Screen vs. Delete from Settings -> Storage

I was told that for a real delete of an app data, one needs to delete it from storage->settings, rather than from the home screen. but if I already deleted it from the home screen? How can I delete ...
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1answer
55 views

Lost my phone, can't login Apple ID

My phone number is changed, so now I can't log in my Apple ID as it sends the two-factor authentication code to the previous phone number. Also, I'm not logged in in any other Apple product. I ...
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34 views

Screen Share requires confirmation on the same Apple ID

When I try to connect to my Mac Pro from my MacBook Pro (both running Catalina) via Screen Share I’m prompted to accept the request to screen share. Once I do screen share works correctly. My issue is ...
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783 views

Why do iMessage and FaceTime continue to charge money even after activation?

It's been 2 or 3 months that I used to get alert from my carrier that a amount has been deducted and I couldn't find what those charges were for. It's today so happened that the alert of deduction and ...
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1answer
145 views

iPad won't let me update apps after update to iOS 14

Since updating iPads to iOS 14 I am not able to update apps. After hitting update I am asked for password which I do fill correctly. After about ten seconds the password dialogue appears again, and ...
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23 views

Cannot Login iCloud from System Preferences

I could not login into my iCloud account from System Preferences on my iMac, when I insert the email and password, I get this error. I've searched online, and the guides say to remove some file in ...
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1answer
38 views

I cant get texts on my Android phone from messages on my Macbook

I cant get texts on my Android phone from messages on my Macbook, but only from a few people. Coincidentally its people I've had facetime conversations with. It seems that the Mac has said to itself &...
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253 views

Getting rid of “Sign in to iMessages” popup at boot in Mac OS Catalina

I have recently logged out of my apple id account and icloud in my MacBook Pro MAC OS Catalina. But this message keeps popping up asking me to update the password for my apple id for iMessages: ...
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65 views

How to get access to an admin account without an admin account without losing data

My wife just left me, but changed the password to the admin account on my iMac just to spite me, and I have no way of contacting her. I have a separate managed account for my brother when he was ...
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179 views

Automatically accept Screen Sharing invitations?

I use Messages' Ask to Share Screen feature all the time to remotely debug problems on my contacts' Macs. It's a very easy way to initiate a Screen Sharing session, does not require port forwarding, ...
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144 views

Cannot change my Apple ID country

I changed my country. I want to change this info. in my apple ID so I can get apps for my country. I logged into my apple ID. In the ID info. The locations is disabled and there is this message next ...
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158 views

Change the Apple ID from phone number to email address

I am trying to enroll for Apple Teacher program. But the website is saying "The Apple Teacher program does not currently support phone number based Apple IDs." when I try to log in. I tried ...
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1answer
581 views

Unsubscribed app is still active!

I've cancelled a subscription in my iphone but it is still showing in my subscription list! Apple says "If you don’t see Cancel Subscription, the subscription is already canceled and won't renew.&...
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40 views

Problem updating with old Apple ID

I just fixed an old iPhone 5c of mine to get some old pictures and games, but as I was trying to update a game I had, which is Pokemon Shuffle. It asked for an Apple ID that I no longer have access to,...
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30 views

Is it possible to see list of customers in App Store Connect?

We have an iOS app and we sell in-app purchases. Is it possible to see individual customers or purchase events via app store connect or some other admin tool? This is possible with admin dashboards ...

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