Questions tagged [apple-diagnostics]

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277 views

How to fix apple diagnostics error DEC500?

For a related question, I was trying to run apple Hardware Test (Apple diagnostics) on my Macbook Pro Retina. Mackbook details: I tried restarting with the D key pressed, with the intention of ...
0
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0answers
97 views

LG Ultrafine 4K stopped working after bootcamp driver installation

I had installed win10 with Bootcamp on a MacBook Pro 2019, then while my LG Ultrafine 4K was connected to the device via thunderbolt 3(USB-C) (and working properly) I installed (or update can remember)...
3
votes
0answers
332 views

(AHT) Anatomy of the Apple Hardware Test error code

I have these error codes from a Apple Hardware Test. After some research I found this and this which enabled me to translate the most essential facts behind them. However, some questions still remain, ...
2
votes
0answers
171 views

Internet Recovery instead of Hardware Diagnostics?

I'm trying to run hardware diagnostics on my mid-2012 MacBook Pro. Whenever I restart when holding D it restarts into Internet Recovery mode instead of Hardware Diagnostics mode. Is there any way to ...
2
votes
1answer
25 views

macbook pro 8,3 crashes

I have been having sporadic crashes for 2 weeks now; mouse simply disappears from screen while surfing the net and everything locks up; BUT, the restart causes the big problem: I get the pink screen ...
0
votes
1answer
40 views

Diagnostic & Usage On Apple Device

Hoping someone can help: I sent my apple device into a screen repair shop (had to drop off ipad and require to provide passcode) Can I use the diagnostic and usage to see what apps were opened during ...
1
vote
1answer
1k views

How to trigger sysdiagnose if my Volume Down button is broken?

I need to trigger sysdiagnose on my old iPhone 5S. However it looks like its physical VolumeDown button does not work, neither for volume nor for any combinations. How can I trigger sysdiagnose ...
4
votes
1answer
945 views

Where Exactly are Apple Diagnostics Results Stored on Disk

I know that on macOS you can access the last run Apple Diagnostics test in System Information, as seen in the image below. You can also access reference codes in the Terminal using system_profiler ...