Questions tagged [apple-configurator]

For questions about Apple Configurator, a macOS program which lets you manage a large number of iPad, iPhone, iPod touch, and Apple TV devices owned by your company, school or another organization.

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14
votes
6answers
55k views

iOS 11: How to change DNS settings for cellular/mobile data?

Is it possible to change DNS for cellular internet? How can it be done without a jailbreak? I've tried Apple Configurator, but didn't find suitable settings.
10
votes
1answer
3k views

Block Specific Apps on macOS

Is there a way to block a list of specific apps on macOS? I have looked up solutions such as Cisdem, but there are some holes in the way it works that I don't like. Unless you also block Activity ...
9
votes
5answers
22k views

Is it possible to disable Personal Hotspot on iPhones with a configuration profile?

The company I work for is having an issue with users racking up huge data bills with iOS hotspot tethering. Is there a way we can push a profile that will disable this feature? I have looked through ...
8
votes
1answer
49k views

What size should a background image be for Apple Configurator to place it on iOS devices?

I'm looking to set up some custom backgrounds for iOS and using Apple Configurator to drag an image into the lock screen tab of the preferences and the tool crops the image for me. So, considering ...
6
votes
6answers
44k views

Where does Apple Configurator store ipsw downloads?

Every time Apple releases new iOS software, it's a bit of a rush to get things downloaded and the servers can be slow in delivering the bits. I would like to know where the Apple Configurator Version ...
6
votes
0answers
583 views

Trying to use a data-only SIM card in an iPhone 7 running iOS 10

So, I recently got an Android tablet (Samsung Tab E 8) from my carrier (Virgin Mobile in Canada) and it came with a nano sim card on a $15/month 3GB data plan. I’d way rather use this in my iPhone 7 ...
4
votes
3answers
296 views

How to manage company Macs?

What is the "Apple" way of managing Macs in company environment? I've red about macOS server and Apple Remote Desktop which seems to share some management features. The later seems a bit dated, at ...
4
votes
2answers
4k views

How to supervise an unsupervised iOS device keeping the users Data?

I'm pretty new to the whole Apple story, so i'm not sure if this is possible at all. The story is that we have unsupervised corporate-owned iPhones at work. Now we are about to enroll an MDM (...
4
votes
1answer
6k views

Adding iOS 11 devices to DEP using Apple Configurator

Until now, only iOS devices purchased direct from an Apple sales channel could be added to the Device Enrollment Program (DEP). But at WWDC June 2017, Apple announced that any device running iOS 11 or ...
4
votes
1answer
2k views

iOS VPN On Demand with multiple VPNs

I have 2 VPNs that I have created on demand profiles for. One is for an OpenVPN server that connects when my iPad is on cellular and disconnects otherwise. The other one automatically connects only on ...
3
votes
3answers
1k views

How can I prevent iTunes from auto starting when I plug in an iOS device?

i know we already have topics about it, but i did not found my solution. So i don't want to start iTunes, when i plug in iDevices. We have like 300 iPads, and i am using the configurator. iTunes ...
3
votes
1answer
5k views

How do I prepare a new device in Configurator without updating the device iOS?

I need to install an in-house application on a few company ipods. In order to get them into supervised mode I need to use the Perpare function of Apple Configurator. However, I cannot unselect the '...
3
votes
1answer
2k views

Unable to install profiles to Apple TV 4th gen

I'm trying to add a configuration profile to my Apple TV via Apple Configurator 2, as documented, however when I add the profile I get this error: An unexpected error has occurred with “Apple TV”. ...
3
votes
1answer
1k views

Jailbroken, supervised iPhone. Is it bricked?

I received this iPhone 4 from work, and they don't have access to the Mac used to supervise it anymore. According to this Apple support article, device supervision can be removed by using "Erase All ...
3
votes
1answer
14k views

Does supervised device mode prevent restore on another computer in recovery mode?

I know this is a long post but please bear with me: I have an iPad Mini (A1429) / 7.0.6 which has been wiped, and set up as supervised and locked to my individual laptop with Apple Configurator 1.4.3 ...
3
votes
2answers
1k views

Prevent iOS Users from updating iOS Version Using Apple Configurator

I have a scenario, where my employees are give iPads and iPhones to help with their daily tasks. There are numerous custom business applications installed on this device. The problem occurs when ...
3
votes
0answers
343 views

Pushing an Apple ID for App Store to IPads with Apple Configurator

Is there a way to push an Apple ID to the iPads with profiles via Apple Configurator? I have several 100 and would like to push it so we do not have to enter it manually for each.
2
votes
2answers
108 views

Configuring alot of iPhones?

I configured a bunch of iPads at my previous job, and I had to do it one at a time. Granted, there were only like 6 of them, but I am wondering what I would do if I needed to configure a whole bunch ...
2
votes
1answer
8k views

How do I duplicate Apple Configurator profiles?

I've been working with Apple Configurator in its various versions (now 1.2.1) since its introduction and it is a powerful tool to manage and supervise iPads & other iOS devices. One glaring ...
2
votes
3answers
8k views

How can I Change the Apple Configuration Signing Certificate?

I use the Apple Configurator to craft a Mobile Configuration Profile able to configure some settings such as the LDAP Directory as an example. When exporting the profile, I check the "Sign" checkbox ...
2
votes
1answer
75 views

Possible to preload apps in supervisor mode and prevent them from being uninstalled?

I don't have a Mac or a personal Ipad to experiment with. I am trying to prevent a user from removing certain apps (not all apps). Can I stop the user from removing individual apps on a supervised ...
2
votes
2answers
642 views

Update iPhone 4S before activation

I work in an IT department and I am moving large amount of people from their iPhone 4 to a new iPhone 4S. What currently happens is the person who is getting an upgrade comes in, activates the handset ...
2
votes
1answer
324 views

Apple Profiles - Apple Configurator 2

I've been looking for hours now on how to edit a profile on Apple Configurator but to no luck. There are some similar responses, but none of them were of too much help. I am trying to edit a profile ...
2
votes
1answer
2k views

How to disable Wi-Fi and bluetooth using Apple Configurator?

How do I disable Wi-Fi and bluetooth on my supervised devices using Apple Configurator? I see options for deploying SSID setup uniformly but not the ability to disable. We're attempting to use ...
2
votes
2answers
6k views

Is there any place to download Apple Configurator 1.3?

I would like to use Apple Configurator for our Store iPads, but I can't upgrade my iMac to 10.8 (min. Requirement for AC 1.4) right now. Where can I get 1.3 or any other version that I could install ...
2
votes
3answers
2k views

AirPrint and Apple Configurator

I have a small office setup where I control certain functionality of a set of iPads. One of the things I need to do is to be able to allow a set of iPads to AirPrint, while keeping others from doing ...
2
votes
1answer
963 views

Which low cost server device is compatible with iOS VPN on demand?

There is a question on "What is VPN on demand, and how do I get it to work with iOS?", however its accepted answer lacks detail. Envision a small business usage with only 1 or 2 iPhone/iPad devices ...
2
votes
0answers
25 views

iOS - fully automate testing process with backups - is it possible?

The Story: We have hundreds of devices running UI and unit tests. The tests are written using XCTest framework, and run on our applications, as well as system (Safari/Settings) and third party ones. ...
2
votes
1answer
356 views

Configure 3rd-party apps using MDM or Apple Configurator on iOS?

I am using MDM to configure e-mail accounts on iOS devices using Mail/Exchange ActiveSync payload. Is there a way to configure 3rd-party iOS apps like OneDrive and DropBox using MDM or Apple ...
2
votes
0answers
3k views

Apple Configurator Unable to conform Activation when preparing Ipad

Hi, I have been trying to prepare two ipad2's via Configurator 1.7 on a mac with Yosemite and am constantly getting the error "unable to conform activation", further details show that "could not ...
2
votes
0answers
695 views

Apple configurator on Yosemite

Ok I need to install Apple Configurator because a colleague of mine is developing some kind of app and as far as I understood he needs it to put the app on his phone to test it. I am running Yosemite ...
1
vote
1answer
3k views

Unable to redeem app codes with Configurator

Configurator 1.4.2 (370). OS X 10.9 I have 20 iPads that I'm managing with Configurator. I have purchased 20 licenses each for two apps through the Volume Purchase Program. I have Prepared tablets ...
1
vote
3answers
3k views

Apple Configurator 2 won't prepare

Using Apple Configurator 2. I connect an IPad and hit prepare. It says that the device has already been prepared. I erase the device, it restarts and goes through all the steps for setup (even though ...
1
vote
2answers
3k views

AMRestoreErrorDomain error 14 when “restoring” iPad with Apple Configurator 2.

I've run into an issue provisioning an iPad with Apple Configurator 2. I was in the process of redeploying an iPad from a former employee to a new employee, and noticed that I couldn't find Safari on ...
1
vote
1answer
2k views

How do I “NOT require” a passcode in Apple Configurator

Since apparently I can't set a passcode automatically with configurator I'd like to not have a passcode required (I'm okay with the user setting one themselves as long as it'll get wiped when I reset ...
1
vote
1answer
426 views

Apple Configurator V1.4 was working this morning, now quits immediately upon start

I have a new Mac Mini, OS X 10.8.5 (12F45), just set up this morning. Downloaded Apple Configurator 1.4 (351). It worked fine up until about an hour ago, when it started quitting as soon as I start ...
1
vote
1answer
2k views

Provisional Enrollment Failed. [MCCloudConfigErrorDomain - 0x80EF (33007)]

Trying to provision a brand new iPad with Apple Configurator 2. At some point our company will be deploying 2000 of these iPads, but I get various errors like the one listed in the title. I have no ...
1
vote
1answer
301 views

How do I restrict a novice user from installing configuration profiles on their devices?

I noticed some novice users installed some spam configuration profiles which installed some email inboxes on their iOS devices such as 'Daily Bible Verse' or 'WEATHER ALERTS' with a email address ...
1
vote
1answer
5k views

Apple Configuration and invalid profile

I am trying to configure Wi-Fi on an Apple TV 2 with WPA2 Enterprise. The Apple TV asks for a profile so I am trying to configure one. I set up the mandatory "General" settings the certificate of ...
1
vote
1answer
625 views

Apple Configurator 2: Apply Blueprint one by one

I have 48 iPads here and if I apply a blueprint to all of them at once, the network to the MDM server is jammed. If I apply the blueprint one by one to each iPad, every thing goes smoothly. Is there ...
1
vote
1answer
2k views

Apple Configurator 2: Where are the Blueprints?

Apple Configurator 2 is scriptable with Automator, Apple-Script and Shell. Nowhere it is though possible to invoke the blueprints I have defined in Configurator. I can rebuild the contents of those ...
1
vote
1answer
769 views

Is it possible to set the unlock passcode with configurator profiles?

I'm managing a half dozen devices with Configurator. I'd like to set the unlock passcode on all of the devices to friend. Is this possible using profiles or some other method in Configurator? If so, ...
1
vote
1answer
2k views

Update App installed via Apple Configurator with other Apple ID

We installed iBooks through Apple Configurator to hundreds of iPad all with the same Apple ID. Now the users want to update the app but iOS is asking that Apple ID's password. Is there a way to allow ...
1
vote
1answer
963 views

Where does the Mac version of the iPhone Configuration Utility store its data?

I am using the iPhone Configuration Utility to set up some iPads. I'm just setting up some web clippings and one wireless network and see that the utility is keeping a nice record of all the serial ...
1
vote
1answer
34 views

LSCOLORS format

I want to configure my .bash_profile and I've seen this post about BSD based ls configuration: https://www.cyberciti.biz/faq/apple-mac-osx-terminal-color-ls-output-option/ I just don't know what is ...
1
vote
2answers
561 views

cfgutil no longer works via ssh after upgrading to Sierra

I use the cfgutil from Apple Configurator with iOS devices on an OSX host via SSH. After upgrading to Sierra, I get a NSCocoaErrorDomain message and it fails. It works fine at the terminal, however. ...
1
vote
1answer
372 views

Is it possible to use a Mac's USB ports remotely through VNC/Remote Desktop?

A little background: my organization, a hospital, is in the process of rolling out more iOS devices throughout the enterprise and we are provisioning them through Apple Configurator (w/ Cisco Meraki ...
1
vote
1answer
2k views

Using Configurator 2, Prepare Device Without Changing iOS Version

I essentially have an updated version of this question: How do I prepare a new device in Configurator without updating the device iOS? I have an iOS 9.0.2 device. I want to Prepare and Supervise it ...
1
vote
1answer
559 views

What's the easiest solution for MDM without a dedicated OSX Server?

I am the go-to support for whole lot of iOS devices in my family and have previously used Apple Configurator to apply new settings (such as VPN, email accounts, certificates) to new and existing ...
1
vote
0answers
8k views

How do I remove Supervised mode on the iPad so I can attach it to another computer?

I can't really figure out a way to connect to another machine once the device is in Supervised mode. Supervision Mode seems to embed itself into the operating system. I am getting this error every ...