Questions tagged [apple-configurator]

For questions about Apple Configurator, a macOS program which lets you manage a large number of iPad, iPhone, iPod touch, and Apple TV devices owned by your company, school or another organization.

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1answer
5k views

How do I prepare a new device in Configurator without updating the device iOS?

I need to install an in-house application on a few company ipods. In order to get them into supervised mode I need to use the Perpare function of Apple Configurator. However, I cannot unselect the '...
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0answers
990 views

Using a Configurator profile to “rotate” Wi-Fi passwords

I am managing design, build/testing and deployment of 3,500 iOS devices into our Enterprise this Fall. We have been using Configurator .mobileconfig profiles to manage Wi-Fi payloads on a WPA2 ...
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1answer
2k views

Can't get WiFi Payloads to iPad using Apple Configurator

I have 400 iPads I need to prep and am having a couple issues. I was hoping somebody could give me a bit of advice.. Question How can I verify the WiFi payloads are copied to the iPad? Background ...
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1answer
14k views

Does supervised device mode prevent restore on another computer in recovery mode?

I know this is a long post but please bear with me: I have an iPad Mini (A1429) / 7.0.6 which has been wiped, and set up as supervised and locked to my individual laptop with Apple Configurator 1.4.3 ...
0
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1answer
335 views

Free for a day Apps - legal for use in Apple Configurator?

Today, several paid apps we have our eyes on to purchase for use on our classroom iPads through the VPP program are available free for the day, so I downloaded them and installed them in Apple ...
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1answer
3k views

Unable to redeem app codes with Configurator

Configurator 1.4.2 (370). OS X 10.9 I have 20 iPads that I'm managing with Configurator. I have purchased 20 licenses each for two apps through the Volume Purchase Program. I have Prepared tablets ...
0
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1answer
720 views

How can I import ebooks using Configurator

I have a small fleet of iPad Minis that I manage with Configurator. When I purchase apps through the Volume Purchase Program and inmport a spreadsheet into Configurator to manage them. Does the same ...
9
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5answers
22k views

Is it possible to disable Personal Hotspot on iPhones with a configuration profile?

The company I work for is having an issue with users racking up huge data bills with iOS hotspot tethering. Is there a way we can push a profile that will disable this feature? I have looked through ...
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1answer
1k views

Unable to conform activation

I am trying to get our home devices supervised, starting with an iPhone 3GS running 6.1.3. I'm using a Mac OS X Server (iMac - OS X 10.9 and Server v3) and Apple Configurator 1.4.2. First step, ...
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2answers
6k views

Is there any place to download Apple Configurator 1.3?

I would like to use Apple Configurator for our Store iPads, but I can't upgrade my iMac to 10.8 (min. Requirement for AC 1.4) right now. Where can I get 1.3 or any other version that I could install ...
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1answer
426 views

Apple Configurator V1.4 was working this morning, now quits immediately upon start

I have a new Mac Mini, OS X 10.8.5 (12F45), just set up this morning. Downloaded Apple Configurator 1.4 (351). It worked fine up until about an hour ago, when it started quitting as soon as I start ...
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1answer
160 views

What's Apple Configurator?

There is an error "This root certificate is not trusted" in my Keychain Access. What is "Apple Configurator"? And what should I do about this error?
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1answer
2k views

Update App installed via Apple Configurator with other Apple ID

We installed iBooks through Apple Configurator to hundreds of iPad all with the same Apple ID. Now the users want to update the app but iOS is asking that Apple ID's password. Is there a way to allow ...
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1answer
173 views

In iPhone Configuration Utility error while exporting Configuration Profile

I create a Configuration Profile for VPN in iPhone Configuration Utility but when i try to export that profile i get error on console *** -[__NSPlaceHolderArray initWithObjects:count:]: attempt to ...
8
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1answer
49k views

What size should a background image be for Apple Configurator to place it on iOS devices?

I'm looking to set up some custom backgrounds for iOS and using Apple Configurator to drag an image into the lock screen tab of the preferences and the tool crops the image for me. So, considering ...
2
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3answers
2k views

AirPrint and Apple Configurator

I have a small office setup where I control certain functionality of a set of iPads. One of the things I need to do is to be able to allow a set of iPads to AirPrint, while keeping others from doing ...
3
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2answers
1k views

Prevent iOS Users from updating iOS Version Using Apple Configurator

I have a scenario, where my employees are give iPads and iPhones to help with their daily tasks. There are numerous custom business applications installed on this device. The problem occurs when ...
2
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1answer
963 views

Which low cost server device is compatible with iOS VPN on demand?

There is a question on "What is VPN on demand, and how do I get it to work with iOS?", however its accepted answer lacks detail. Envision a small business usage with only 1 or 2 iPhone/iPad devices ...
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6answers
44k views

Where does Apple Configurator store ipsw downloads?

Every time Apple releases new iOS software, it's a bit of a rush to get things downloaded and the servers can be slow in delivering the bits. I would like to know where the Apple Configurator Version ...
2
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1answer
8k views

How do I duplicate Apple Configurator profiles?

I've been working with Apple Configurator in its various versions (now 1.2.1) since its introduction and it is a powerful tool to manage and supervise iPads & other iOS devices. One glaring ...
2
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2answers
108 views

Configuring alot of iPhones?

I configured a bunch of iPads at my previous job, and I had to do it one at a time. Granted, there were only like 6 of them, but I am wondering what I would do if I needed to configure a whole bunch ...
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3answers
8k views

How can I Change the Apple Configuration Signing Certificate?

I use the Apple Configurator to craft a Mobile Configuration Profile able to configure some settings such as the LDAP Directory as an example. When exporting the profile, I check the "Sign" checkbox ...
2
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2answers
642 views

Update iPhone 4S before activation

I work in an IT department and I am moving large amount of people from their iPhone 4 to a new iPhone 4S. What currently happens is the person who is getting an upgrade comes in, activates the handset ...
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1answer
841 views

Has anyone tricked the Apple Configurator to work with non VPP redemption codes? [closed]

I wonder if anyone has had success or failure in attempting to use the Apple Configurator with normal gifted app redemption codes. The FAQ clearly states that you must be in the Volume Purchase ...
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1answer
963 views

Where does the Mac version of the iPhone Configuration Utility store its data?

I am using the iPhone Configuration Utility to set up some iPads. I'm just setting up some web clippings and one wireless network and see that the utility is keeping a nice record of all the serial ...