Questions tagged [apple-configurator]

For questions about Apple Configurator, a macOS program which lets you manage a large number of iPad, iPhone, iPod touch, and Apple TV devices owned by your company, school or another organization.

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1answer
10 views

Apple Configurator 2 version and blueprints

If I upgrade from version 2.3 of the Apple configurator 2 to the newest version will my be blueprints disappear?
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0answers
25 views

Retrieve Wi-Fi configuration file off of a working iPad

I'm trying to set up a new iPad at work, and in order to get it onto the network I need the Wi-Fi configuration file, but I cannot find it anywhere. It is on all of the other iPads, so I am ...
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0answers
14 views

Connect macBook to Configurator

If an iOS device is removed from DEP, then we can re-assign the device in DEP using apple configurator? is the same possible in the case of MacBook? if no, what is the alternative way to do that? I ...
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0answers
58 views

Can't update apps from Apple Configurator 2 (apps are already up to date)

I attach an iPhone running iOS 12.2 to a mac running macOS 10.14.4 (Mojave) with 33 apps pending updates (as seen from App Store in the update tab in the iPhone). I choose the device, then "update" in ...
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1answer
78 views

what version of AppleConfigurator 2 is compatible with AppleTV 3rd gen?

I have a 3rd generation AppleTV and am trying to configure it with AppleConfigurator2. My version of AppleConfigurator2 (2.7.1) is unable to detect the device. What version of AppleConfigurator2 is ...
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1answer
34 views

LSCOLORS format

I want to configure my .bash_profile and I've seen this post about BSD based ls configuration: https://www.cyberciti.biz/faq/apple-mac-osx-terminal-color-ls-output-option/ I just don't know what is ...
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0answers
91 views

Same IKEv2 .mobileconfig profile works on macOS, but fails on iOS

I have an IKEv2 VPN server, and run my own CA. Clients authenticate using certificates. I have prepared a .mobileconfig profile (using Apple Configurator) that sets up the IKEv2 configuration, and ...
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6answers
55k views

iOS 11: How to change DNS settings for cellular/mobile data?

Is it possible to change DNS for cellular internet? How can it be done without a jailbreak? I've tried Apple Configurator, but didn't find suitable settings.
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1answer
2k views

Provisional Enrollment Failed. [MCCloudConfigErrorDomain - 0x80EF (33007)]

Trying to provision a brand new iPad with Apple Configurator 2. At some point our company will be deploying 2000 of these iPads, but I get various errors like the one listed in the title. I have no ...
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3answers
3k views

Apple Configurator 2 won't prepare

Using Apple Configurator 2. I connect an IPad and hit prepare. It says that the device has already been prepared. I erase the device, it restarts and goes through all the steps for setup (even though ...
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1answer
356 views

Configure 3rd-party apps using MDM or Apple Configurator on iOS?

I am using MDM to configure e-mail accounts on iOS devices using Mail/Exchange ActiveSync payload. Is there a way to configure 3rd-party iOS apps like OneDrive and DropBox using MDM or Apple ...
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1answer
626 views

Apple Configurator 2: Apply Blueprint one by one

I have 48 iPads here and if I apply a blueprint to all of them at once, the network to the MDM server is jammed. If I apply the blueprint one by one to each iPad, every thing goes smoothly. Is there ...
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0answers
25 views

iOS - fully automate testing process with backups - is it possible?

The Story: We have hundreds of devices running UI and unit tests. The tests are written using XCTest framework, and run on our applications, as well as system (Safari/Settings) and third party ones. ...
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2answers
7k views

Is there any place to download Apple Configurator 1.3?

I would like to use Apple Configurator for our Store iPads, but I can't upgrade my iMac to 10.8 (min. Requirement for AC 1.4) right now. Where can I get 1.3 or any other version that I could install ...
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0answers
585 views

Trying to use a data-only SIM card in an iPhone 7 running iOS 10

So, I recently got an Android tablet (Samsung Tab E 8) from my carrier (Virgin Mobile in Canada) and it came with a nano sim card on a $15/month 3GB data plan. I’d way rather use this in my iPhone 7 ...
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3answers
1k views

How can I prevent iTunes from auto starting when I plug in an iOS device?

i know we already have topics about it, but i did not found my solution. So i don't want to start iTunes, when i plug in iDevices. We have like 300 iPads, and i am using the configurator. iTunes ...
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5answers
22k views

Is it possible to disable Personal Hotspot on iPhones with a configuration profile?

The company I work for is having an issue with users racking up huge data bills with iOS hotspot tethering. Is there a way we can push a profile that will disable this feature? I have looked through ...
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2answers
4k views

How to supervise an unsupervised iOS device keeping the users Data?

I'm pretty new to the whole Apple story, so i'm not sure if this is possible at all. The story is that we have unsupervised corporate-owned iPhones at work. Now we are about to enroll an MDM (...
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0answers
246 views

DNS Setup on a Per-SSID basis?

I manage a number of iOS devices. These devices are supervised via Apple Configurator. When they connect to a specific SSID, I want the devices to use the servers specified by DHCP (If needed, I can ...
4
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3answers
304 views

How to manage company Macs?

What is the "Apple" way of managing Macs in company environment? I've red about macOS server and Apple Remote Desktop which seems to share some management features. The later seems a bit dated, at ...
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1answer
1k views

Unable to conform activation

I am trying to get our home devices supervised, starting with an iPhone 3GS running 6.1.3. I'm using a Mac OS X Server (iMac - OS X 10.9 and Server v3) and Apple Configurator 1.4.2. First step, ...
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1answer
2k views

Unable to install profiles to Apple TV 4th gen

I'm trying to add a configuration profile to my Apple TV via Apple Configurator 2, as documented, however when I add the profile I get this error: An unexpected error has occurred with “Apple TV”. ...
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1answer
3k views

Block Specific Apps on macOS

Is there a way to block a list of specific apps on macOS? I have looked up solutions such as Cisdem, but there are some holes in the way it works that I don't like. Unless you also block Activity ...
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1answer
2k views

Apple Configurator 2: Where are the Blueprints?

Apple Configurator 2 is scriptable with Automator, Apple-Script and Shell. Nowhere it is though possible to invoke the blueprints I have defined in Configurator. I can rebuild the contents of those ...
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1answer
5k views

Apple Configuration and invalid profile

I am trying to configure Wi-Fi on an Apple TV 2 with WPA2 Enterprise. The Apple TV asks for a profile so I am trying to configure one. I set up the mandatory "General" settings the certificate of ...
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1answer
76 views

Possible to preload apps in supervisor mode and prevent them from being uninstalled?

I don't have a Mac or a personal Ipad to experiment with. I am trying to prevent a user from removing certain apps (not all apps). Can I stop the user from removing individual apps on a supervised ...
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1answer
174 views

apple configurator 1.7 downgrade ios from 10 to 10 [duplicate]

I am using apple configurator 1.7.2. Accidentally someone upgrade IOS to version 11 as image for every no ipod touch. Is any way I can go back to version 10? I need it for run older application which ...
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1answer
2k views

iOS VPN On Demand with multiple VPNs

I have 2 VPNs that I have created on demand profiles for. One is for an OpenVPN server that connects when my iPad is on cellular and disconnects otherwise. The other one automatically connects only on ...
3
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2answers
1k views

Prevent iOS Users from updating iOS Version Using Apple Configurator

I have a scenario, where my employees are give iPads and iPhones to help with their daily tasks. There are numerous custom business applications installed on this device. The problem occurs when ...
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1answer
302 views

How do I restrict a novice user from installing configuration profiles on their devices?

I noticed some novice users installed some spam configuration profiles which installed some email inboxes on their iOS devices such as 'Daily Bible Verse' or 'WEATHER ALERTS' with a email address ...
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3answers
8k views

How can I Change the Apple Configuration Signing Certificate?

I use the Apple Configurator to craft a Mobile Configuration Profile able to configure some settings such as the LDAP Directory as an example. When exporting the profile, I check the "Sign" checkbox ...
3
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1answer
14k views

Does supervised device mode prevent restore on another computer in recovery mode?

I know this is a long post but please bear with me: I have an iPad Mini (A1429) / 7.0.6 which has been wiped, and set up as supervised and locked to my individual laptop with Apple Configurator 1.4.3 ...
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1answer
6k views

Adding iOS 11 devices to DEP using Apple Configurator

Until now, only iOS devices purchased direct from an Apple sales channel could be added to the Device Enrollment Program (DEP). But at WWDC June 2017, Apple announced that any device running iOS 11 or ...
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2answers
12k views

How do I create a profile in Apple Configurator 2?

I'm trying to create a device profile with certificate settings for an iPhone. I have read the docs on profiles for Apple Configurator 2 but still can't figure out how to create a new / default ...
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6answers
44k views

Where does Apple Configurator store ipsw downloads?

Every time Apple releases new iOS software, it's a bit of a rush to get things downloaded and the servers can be slow in delivering the bits. I would like to know where the Apple Configurator Version ...
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2answers
562 views

cfgutil no longer works via ssh after upgrading to Sierra

I use the cfgutil from Apple Configurator with iOS devices on an OSX host via SSH. After upgrading to Sierra, I get a NSCocoaErrorDomain message and it fails. It works fine at the terminal, however. ...
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1answer
1k views

Apple Configurator 2 - How to edit an installed Configuration Profile? [duplicate]

I wish to modify an existing Configuration Profile installed on an iPhone, but I do not have a disk copy of it, nor can I download it again from the source (no longer available). Using Apple ...
2
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1answer
325 views

Apple Profiles - Apple Configurator 2

I've been looking for hours now on how to edit a profile on Apple Configurator but to no luck. There are some similar responses, but none of them were of too much help. I am trying to edit a profile ...
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2answers
3k views

AMRestoreErrorDomain error 14 when “restoring” iPad with Apple Configurator 2.

I've run into an issue provisioning an iPad with Apple Configurator 2. I was in the process of redeploying an iPad from a former employee to a new employee, and noticed that I couldn't find Safari on ...
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1answer
227 views

Using applescript with Calendar in El Capitan

I've been trying for weeks to script an ipad restore process for Apple Configurator 2. My script works fine when ran within Script Editor, and it also works as a stand alone application. The problem ...
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1answer
49k views

What size should a background image be for Apple Configurator to place it on iOS devices?

I'm looking to set up some custom backgrounds for iOS and using Apple Configurator to drag an image into the lock screen tab of the preferences and the tool crops the image for me. So, considering ...
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1answer
374 views

Is it possible to use a Mac's USB ports remotely through VNC/Remote Desktop?

A little background: my organization, a hospital, is in the process of rolling out more iOS devices throughout the enterprise and we are provisioning them through Apple Configurator (w/ Cisco Meraki ...
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1answer
2k views

Using Configurator 2, Prepare Device Without Changing iOS Version

I essentially have an updated version of this question: How do I prepare a new device in Configurator without updating the device iOS? I have an iOS 9.0.2 device. I want to Prepare and Supervise it ...
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1answer
348 views

Configurator Stalled: How to force it to continue or quit?

I connected an iPad to the Mac and ran configurator as usual, updating from a back up, however it stalled out at the "Restoring Default Data" step. I tried clicking the Stop button, and now it says it'...
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2answers
311 views

Apple Configurator refreshes as soon as it finished

I've got several iPads which I manage with Configurator. Since the 9.2 update when I plug in an iPad and refresh it, as soon as Configurator finishes refreshing the device, it starts over. The ...
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0answers
3k views

Apple Configurator Unable to conform Activation when preparing Ipad

Hi, I have been trying to prepare two ipad2's via Configurator 1.7 on a mac with Yosemite and am constantly getting the error "unable to conform activation", further details show that "could not ...
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2answers
642 views

Update iPhone 4S before activation

I work in an IT department and I am moving large amount of people from their iPhone 4 to a new iPhone 4S. What currently happens is the person who is getting an upgrade comes in, activates the handset ...
3
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1answer
5k views

How do I prepare a new device in Configurator without updating the device iOS?

I need to install an in-house application on a few company ipods. In order to get them into supervised mode I need to use the Perpare function of Apple Configurator. However, I cannot unselect the '...
1
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1answer
560 views

What's the easiest solution for MDM without a dedicated OSX Server?

I am the go-to support for whole lot of iOS devices in my family and have previously used Apple Configurator to apply new settings (such as VPN, email accounts, certificates) to new and existing ...
2
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0answers
695 views

Apple configurator on Yosemite

Ok I need to install Apple Configurator because a colleague of mine is developing some kind of app and as far as I understood he needs it to put the app on his phone to test it. I am running Yosemite ...