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Questions tagged [activation-lock]

Activation Lock is a feature that was added in iOS 7 which is intended to prevent unauthorized users from restoring the phone to factory settings to bypass any other security means that were configured on the device.

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51
votes
4answers
609k views

How can I bypass Activation Lock?

I bought a used iPhone 4. The previous owner re-set the phone, but did not remove the device from their iCloud. It is asking me for their iCloud information when I try to set-up the phone. I don't ...
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3answers
64k views

How secure is Activation Lock on iOS 7 (and later)?

Apple showed this new feature in iOS 7 called Activation Lock, that if you enable "Find My iPhone" on a device that is lost or stolen, a person that finds/gets the iPhone will not be able to wipe it ...
4
votes
1answer
437 views

Did Apple shut down the Activation Lock checker? Why?

I have an used iPhone 6s that is pin locked and I wanted to check whether it was locked to iCloud or not. I opened icloud.com/activationlock to find out that the service is no longer available. Is ...
4
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1answer
1k views

How do I return a lost de-activated phone to the owner?

I found an iPhone 5s in the back of a taxi and kept it with the hope of returning it to the owner (this happened to me). By the time I woke up the next morning the owner had obviously deactivated the ...
4
votes
1answer
99k views

Is my iPhone locked with iCloud or not? I don't have SIM Card yet

I bought an iPhone 5C from a friend and I'm not sure if it's Activation Locked or not and I don't have a SIM card yet. He hasn't used it and didn't know anything about that, he got it second hand. ...
3
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1answer
1k views

Activation lock problem

I've recently dug out an old iPhone to sell. It has activation lock on it which is pretty normal. However, it's linked to an Apple account which has had its password changed since then. I've also ...
3
votes
1answer
45k views

How do I turn off Activation Lock on Apple Watch?

With watchOS 2 it looks like Activation Lock is enabled by default. How do I turn off Activation Lock on Apple Watch? I want to know for when the time comes to sell my watch or have it serviced.
3
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1answer
3k views

iPhone 4s asking for old Apple ID but nowhere to type code

My phone was disabled so I connected it with iTunes. We unlocked it and now it is requesting the old Apple ID. I don't know the old one but my brother made a password reset, and now it gave us a code ...
3
votes
1answer
463 views

Can I use any Sim to activate/set up iPhone 5s

I recently ordered a straight talk iPhone 5s from swappa. I plan to just use it as a wifi device but my question is, can I use any sim card for the initial set up or does it have to be specifically ...
3
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1answer
51 views

Understanding Activation Lock

My father in law has recenly bought himself an iPad Pro and an iPhone X. He would like to give his grandsons his old iPad 3 which he hasn't used for over a year. Wanting to wipe it, I came up across ...
3
votes
1answer
24k views

Activation lock when I'm the only owner that my iPhone ever had, asking for my AppleID

iPhone 5C, iOS 9. Was bought in the Apple Store and activated by me with my Apple ID a few years ago. Today, on 10:00 pm, when I was riding a subway train, connected to its free wi-fi, black screen ...
2
votes
3answers
422k views

Our iPad is locked and we're not sure of the Apple ID / iCloud password

My Granddaughter has lost/forgotten her ID and passwords for her iPad. When the iPad powers on, it goes straight to an iCloud password request and I cannot get past it. I have installed iTunes on my ...
2
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2answers
632 views

How do I do enterprise iPad recovery?

Occasionally we have employees supplied with company equipment that leave on less than favorable terms. Some of those devices the employees have locked to their own Apple accounts somehow, which ...
2
votes
1answer
1k views

Unlocked IPhones 5s Gets locked after inserting SIM [duplicate]

Bought iphone 5s and it's previous owner removed icloud account on it. I created my own icloud account and associated with it. Everything is ok, but when i insert a sim card, it requres me OLD ...
2
votes
1answer
5k views

Forgotten iCloud email ID and password

I am the owner of an iPhone 4s. One day I tried to put my SIM card into my iPhone and the next thing I saw on my phone was "Activation Required". Unfortunately, I have forgotten my iCloud Apple ID ...
2
votes
1answer
10k views

iCloud unlock with new Apple ID's password

I have a iPhone 5s which is iCloud locked. I know the Apple ID's email but I don't know the Apple ID's password. I can access to the email which is the Apple ID's email. I want to reset the Apple ID's ...
2
votes
1answer
3k views

Can a lost wifi iPad Air 2 connect to internet after set in lost mode

I lost my iPad Air 2 with Find my iPad activated. I was able to track it once before its battery died. I set it in Lost Mode with a lock passcode. Ever since the device has always been offline. Can ...
2
votes
1answer
760 views

Activation Lock Asking for Apple ID That's Never Been Used on this Phone

I busted the screen on my iPhone 7 Plus. I have an appointment on Thursday to take it in, so that's OK. I backed it up to my iMac and I wanted to restore it to my 6s Plus and move the SIM card until I ...
2
votes
1answer
11k views

Sim not supported on unlocked device

I have an Apple iPhone 6 A1586 from the US which was a replacement device from Apple, but the previous handset would've been locked to TMobile (always GSM and never CDMA I believe). I've inserted a ...
2
votes
1answer
796 views

Activation Lock - Apple Watch

I have recently sold my Apple Watch on Ebay. Before posting it i went through the following proceedure: Keep your Apple Watch and iPhone close together. Open the Watch app on your iPhone and tap the ...
2
votes
1answer
621 views

iPhone 4S in reboot loop after using Hacktivate tool

So, I have an iPhone 4S that I'm trying to run Linux on (no idea if it's possible), and after fiddling with it for a little while I ended up needing to set it up again - which I could not do because ...
2
votes
0answers
343 views

iPhone 5s locked and erased by third person [closed]

My son's iPhone 5s was locked and erased by someone he shared a cloud with during a work project. This phone was never on this man's account. I have a receipt as proof of ownership. I also have the ...
2
votes
0answers
609 views

Is there any way to find the Apple ID of the activation lock?

I understand it is impossible to find the password, but is it possible to find the apple ID so I can email the guy this phone was obviously stolen off? I've lost several hundred pounds on this stupid ...
1
vote
1answer
3k views

I can't activate my son's iPad

I have removed my son's iPad from my iCloud account, and I have reset the iPad. I can't activate it because it says it's linked to my Apple ID and that Activation Lock is on. I can't turn this off, ...
1
vote
2answers
136k views

How to know which Apple ID is used to lock iPad if the display is dead? [duplicate]

I bought an iPad mini (Wifi only) and gave it to my nephew as a gift. He switched on the device and set it up with his apple ID. He did not set up (Find My iPad/iPhone) feature. After a month of ...
1
vote
1answer
178 views

No password to log out of find my iphone, no i cloud setting options

My friend lost his i phone 6, then found it a year later. Since he has got a new phone and started fresh with a new apple id and password. He gave me that phone to use but i cannot sign out of his ...
1
vote
1answer
5k views

Buying a Used Macbook, iCloud

I'm purchasing a used 2013 Macbook Air on craigslist and the seller told me he formatted it already and created a dummy account so I can go through settings, etc.. and browse around to ensure all is ...
1
vote
1answer
10k views

install apps from app store on icloud locked iphone

I'm getting started with iOS development and I need a test device to test my apps. I thought of buying an ipod but then I thought buying an icloud locked iphone 5s might be more convenient (affordable)...
1
vote
1answer
1k views

iPhone lost and erased for no reason

I've had my iPhone for 2 years, and this has never happened before. I turned airplane mode off and my phone screen turned white with the apple logo and had a loading bar underneath it. Once it ...
1
vote
2answers
6k views

Can I tell if a device has an active Activation Lock before inserting a SIM card? [duplicate]

I got an iPhone 5c off of eBay and I can't tell if it's iCloud locked (Activation Lock) or not because I don't have a SIM card for it yet. It was restored by iTunes with no problems. The phone asks me ...
1
vote
1answer
7k views

iPhone 5 locked out from previous user [duplicate]

I bought a used iPhone 5 today. When I insert a Nano SIM and try to activate it, it says the previous user has locked the phone and that I need to insert a number to get it unlocked. I bought the ...
1
vote
1answer
41 views

Apple Business Manager - what am I not understanding about the process?

We recently had an issue where a company owned iPhone was handed to a member of staff, they set it up with a new icloud account and password that they then forgot, they left the company and handed ...
1
vote
1answer
74 views

How do I unlock an old iPad with Activation Lock without knowing the Apple ID password?

I want to start using my old iPad again. I forgot my old Apple ID and the iPad is stuck on the activation lock screen after resetting it to factory settings. I used a different Apple ID for my iPad ...
1
vote
1answer
3k views

iPod touch activation lock 3 years after

So, 3 years ago I found an iPod touch. I did everything in my power (calling schools, taking a photo of my contact info with the iPod in case photos were streamed, craig's list ad, checking to see if ...
1
vote
1answer
4k views

How do I figure out if my iPhone is iCloud locked?

I have an iPhone 6 that I purchased online. During initial setup I selected the language and country and also connected it to Wi-Fi. However, it's giving me the following error: Your iPhone could ...
1
vote
1answer
3k views

Activation lock MacBook to Apple ID?

Is it possible to lock my MacBook to my Apple ID so that if it gets stolen (macOS) is useless when someone tries to reinstall it?
1
vote
1answer
1k views

What is the domain name for the iCloud Activation Server?

I am just wondering if anyone had the current hosts of the iCloud Activation servers, as I am currently writing a script that utilizes them. Any help is much appreciated. I know that it used to be ...
1
vote
1answer
881 views

How to remotely change iCloud settings on iPhone 5?

I would like to restore factory settings on my iPhone 5. When I try to do this via iTunes, the computer tells me that I have to change the iCloud settings on my phone: deactivate "Find my iPhone". ...
1
vote
2answers
7k views

Can't get past the system lock PIN code

I locked my MacBook using Find My iPhone and now when attempting to start using it again, I cannot type my PIN into the unlock section. Nothing happens. I can't even click on sleep, restart, shut down ...
1
vote
3answers
600 views

Is iPhone activation locked if Find My iPhone is disabled?

I have an iPhone 5c and before I hard resetted it I turned off Find My iPhone. I'm at the setup screen I don't have a SIM card for it yet. The phone asks me for my language, country, WiFi, then tells ...
1
vote
1answer
604 views

If you put a Mac in Lost Mode while FileVault is enabled, does it prevent OS X reinstalls?

Apple's documentation on Lost Mode doesn't say a whole lot about what the finder of the Mac will be able to (or unable to) do with it. Especially if FileVault is enabled. For example, if I lose my ...
1
vote
1answer
3k views

Will my device's location be shown in Find My iPhone if it is connected to iTunes?

Two days ago I lost my iPhone 5s. It could have been stolen. I've reported it to my carrier and police yesterday as stolen. I got Find My iPhone enabled, but when I login to iCloud there is no ...
1
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0answers
26 views

Can I supervise iphones with Apple Configurator 2 without MDM to get bypass codes for activation lock if needed?

I work for a subsidiary company and our parent uses Microsoft Intune as an MDM and to use Office 365 mobile. We've had some issues with departed employees returning factory locked iPhones either with ...
1
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0answers
15 views

Activating iPod that is linked to another Apple ID — previous owner not available [duplicate]

I bought an iPod off of ebay, and went to activate it. However, it was linked to another person's Apple ID and I have no contact with them. The ebay seller does not have the Apple ID either. Is there ...
1
vote
0answers
20 views

Restore iphone 6 running iOS 9.0.1 from old iOS 8.x.x backup using iTunes? Same phone, different iCloud accounts [duplicate]

I lent my mom my backup iPhone running iOS 9 after she lost her Android. She created an iCloud account in order to turn on Find My iPhone so she wouldn't lose it. Never linked the account to an email ...
1
vote
0answers
17 views

I can't activate my iPhone 4S [duplicate]

My iPhone 4S is suddenly locked and it asks for Apple ID and Password. When I added them, it says my Apple ID can't activate my phone. I can't see my iPhone listed on Find My Phone page on iCloud.com....
1
vote
0answers
4k views

Can't turn off Find my Iphone with old apple id password in order to delete account from my iphone

I'm trying to change the Apple ID on my iPhone 4 to match my iCloud one (already changed Apple ID here) but it keeps asking me for the password linked to the old ID to turn off find my iphone (...
0
votes
1answer
10k views

Activation Lock Ipod 5 [duplicate]

I have a iPod 5 touch with the iOs 7.0.4 and I can't get through the Activation Lock and I have no contact with the Apple ID owner. Is there any bypass for this? Please Help
0
votes
1answer
326k views

How to open iPhone 5c locked with an iCloud account?

I bought an iPhone 5c from a guy in a bar. He said he was going to remove the device from his iCloud list, which he never did and it's been 3 weeks already. The phone is not blacklisted and I know the ...
0
votes
1answer
175 views

Activation Lock on iPhone 4S randomly appeared (not my username, I am the only owner)

While listening to Spotify on my old iPhone 4S, the screen changed and showed the Activation Lock screen. Spotify continued to play while the activation lock was on. This phone is not set up or ...