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Questions tagged [activation-lock]

Activation Lock is a feature that was added in iOS 7 which is intended to prevent unauthorized users from restoring the phone to factory settings to bypass any other security means that were configured on the device.

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Can I safely erase my Mac and reset to factory settings?

I used to work for a company that provided me a Mac (M1Pro). The company went out of business and let us keep the Mac computers. They told us they would remove all the MDM enrollments so we can ...
Andres's user avatar
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1 answer
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How to remove Apple id from iPhone 6 that has been factory reset (but the Apple id is still on there)? [duplicate]

Brother of my girlfriend got his iPhone 6 back from an acquaintance, and wants to use it since his phone croaked. Problem is that the other guy set it up with his apple ID, and we have no access to ...
Yoyó's user avatar
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4 votes
3 answers
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My phone was stolen and I received a text message asking me to log in to iCloud, but I don't recognize the URL. Is this a scam?

My phone was stolen a few days ago. Now, I just received a SMS message that my phone has been located and that I need to login to my iCloud account to view the current location. However, the page is ...
Devin's user avatar
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6 votes
2 answers
4k views

Is there any way I can recycle a device that has been iCloud locked?

Some months ago, an old friend of mine gave me an Iphone 4 that she no longer uses. I don't have much experience with Apple products, so I wasn't expecting to see that the device was locked with her ...
degD's user avatar
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1 answer
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iPhone SE 2016 Activation Lock [duplicate]

My friend's mother recently passed away and she gave me her Mom's old iPhone SE to wipe. I did this. However, neither of us know the Apple ID password and we were not able to turn off Find My on the ...
cashiecoder's user avatar
9 votes
1 answer
8k views

How does one bypass the iCloud lock on a MacBook?

I bought a MacBook Air from someone, and they didn't properly factory reset it. I am currently trying to reset it, but when going to Recovery mode via the Internet to proceed further, it requires the ...
AlekNaomie BurtPilon's user avatar
26 votes
7 answers
9k views

Resigned from a job, they are now asking me for my personal Apple ID and password to remove Activation Lock - does this make sense?

So at the start of my most recent job, when setting up my work MacBook they suggested I use my personal Apple ID and password. I went ahead and did this even though I felt uneasy (a mistake, I know). ...
eagle34's user avatar
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2 votes
1 answer
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Mac Activation lock not able to enable

My Macbook Pro 2019 with a T2 security chip is not able to turn on the activation lock. This Macbook Pro is DEP enrolled with an active MDM profile. I've double check these settings are correct: ...
angelokh's user avatar
1 vote
1 answer
751 views

Is it possible to remove activation lock on a 2022 Mac Studio?

I bough a 2022 Mac Studio on eBay that has activation lock (Find My must still be enabled). I thought it could be reset like you can on the 2020 MacBook Air that has the T2 security chip, but I don't ...
god_is_love's user avatar
2 votes
1 answer
2k views

Which user(s) can activate erased Mac with their device password after Mark As Lost?

I have the following 3 users on my M1 Macbook Air 2020: userA: admin created during macOS installation, no AppleID connected userB: non-admin, its own AppleID connected, FindMy disabled userC: non-...
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1 vote
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Unable to activate iPad 4 after restoration

I recently changed the battery of my iPad 4 A1458 with a third-party one, so I restored it and now I can't pass the activating step, it gives me an activation error. I tried activating it with iTunes ...
Anox3D's user avatar
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1 answer
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[email protected] [duplicate]

My sister was updating my phone and it when to activation lock and tried to remove it but I could not and I have forgotten my iCloud I am only having the password So am looking forward for you to help ...
Kunta Gibba's user avatar
6 votes
2 answers
2k views

Activate M1 MBP without contacting Apple servers

I'd like to have an airgapped M1 macbook, with some form of backup/disk cloning in case of hardware failures. Is there a way I can completely wipe/restore an M1 MacBook Pro without an internet ...
chronospoon's user avatar
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346 views

Can an activation-locked MacBook ever be unlocked by a new owner?

There is a reputable seller on eBay selling a 2017 MacBook Pro that is locked with an activation lock. I'm a Windows guy looking for a MacBook and so this is new to me. If I buy this MacBook Pro, can ...
lurning too koad's user avatar
1 vote
1 answer
474 views

Does restoring a local backup using iTunes enable activation lock?

Let's say I have an Apple ID that's been disabled/locked for security reasons. This account is linked to my iPhone and in order to remove it or to simply disable find my iPhone, I have to answer the ...
Ahmed K.'s user avatar
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What's the purpose of removing an iPhone from Account in icloud.com > settings?

According to Apple in the article below, you can temporarily remove an iOS device from the list in icloud.com/settings so it doesn’t appear in this list until it goes online again. I’m curious to know ...
Antonio23249's user avatar
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Forgotten Apple ID

I have an iPhone 6s. The problem is that I've forgotten the Apple ID and I don't have a proof that I own this phone. So I'm trying possible email addresses. So far, I tried nearly 100 email ...
Safa Tunç's user avatar
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0 answers
127 views

Activation lock kicking in after months

I'm a developer and I bought a 2nd hand iPad for development aid in June 2019. It came with the usual Hello setup screen, so I put my email and password and evertything was fine. I was able to use ...
JCKödel's user avatar
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0 votes
1 answer
490 views

iPhone Activation with NO SERVICE problem

My iPhone7 started with "NO SERVICE" problem, I fix it by restore system but a week later the problems appears again. Then I do a fabric reset but now I can't activate my Iphone because it can't read ...
L F's user avatar
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1 answer
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My iPhone suddenly started showing me an activation error

I am new here so please forgive me if it's the wrong place to ask. My iPhone suddenly showed me an Activation Error with the message "Activation could not be completed. Please restore the phone and ...
Dennis Dyer's user avatar
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1 answer
90 views

trying to unlock iPhone 5c

I'm trying to unlock an old iPhone 5c to access some pictures I have on there. Every time I try to unlock it, it takes me to the white screen with the "Hello" message, and then it tries to connect to ...
carl's user avatar
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4 votes
2 answers
49k views

Prompted to enter system lock PIN code to unlock Mac

A former terminated employee Fedex'ed us his company Macbook Air. When we turn it on we get this screen you see in the photo below. We do not have this 6 digit "system pin", never set it up, and are ...
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Re-install MacOS with bootable USB

I'm trying to reinstall MacOS Catalina on a second hand Macbook Pro 2019. I cannot access Disk Utils in any way specified on the web. Only option that is available is Internet Recovery and I face an "...
Deffjm's user avatar
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1 vote
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iPad suddenly shows "Hello" screen and asks for activation

I left my work iPad (7th gen) with the screen off for a few hours, came back to it and it was suddenly showing a "Hello" screen. I have to select a language, country and network and it offers a "...
user2878409's user avatar
1 vote
1 answer
3k views

Apple Business Manager - what am I not understanding about the process?

We recently had an issue where a company owned iPhone was handed to a member of staff, they set it up with a new icloud account and password that they then forgot, they left the company and handed ...
Caius Jard's user avatar
3 votes
1 answer
747 views

Understanding Activation Lock

My father in law has recenly bought himself an iPad Pro and an iPhone X. He would like to give his grandsons his old iPad 3 which he hasn't used for over a year. Wanting to wipe it, I came up across ...
Rich's user avatar
  • 133
1 vote
1 answer
886 views

How do I unlock an old iPad with Activation Lock without knowing the Apple ID password?

I want to start using my old iPad again. I forgot my old Apple ID and the iPad is stuck on the activation lock screen after resetting it to factory settings. I used a different Apple ID for my iPad ...
Sosofofie's user avatar
1 vote
0 answers
161 views

Can I supervise iphones with Apple Configurator 2 without MDM to get bypass codes for activation lock if needed?

I work for a subsidiary company and our parent uses Microsoft Intune as an MDM and to use Office 365 mobile. We've had some issues with departed employees returning factory locked iPhones either with ...
MeMyselfI's user avatar
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0 answers
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Why does Apple allow factory reset if passcode is forgotten? [duplicate]

I just came across the instructions to factory reset Apple device if one does not remember the device passcode: https://support.apple.com/en-us/HT204306 I am very new to Apple and I don't understand ...
user5054's user avatar
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1 vote
1 answer
322 views

Activation Lock on iPhone 4S randomly appeared (not my username, I am the only owner)

While listening to Spotify on my old iPhone 4S, the screen changed and showed the Activation Lock screen. Spotify continued to play while the activation lock was on. This phone is not set up or ...
Cirq's user avatar
  • 11
1 vote
1 answer
239 views

No password to log out of find my iphone, no i cloud setting options

My friend lost his i phone 6, then found it a year later. Since he has got a new phone and started fresh with a new apple id and password. He gave me that phone to use but i cannot sign out of his ...
Johnse DeJulio's user avatar
4 votes
1 answer
5k views

iPhone 4s asking for old Apple ID but nowhere to type code

My phone was disabled so I connected it with iTunes. We unlocked it and now it is requesting the old Apple ID. I don't know the old one but my brother made a password reset, and now it gave us a code ...
rebekah's user avatar
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0 votes
0 answers
659 views

Can I backup my iphone on Activation lock mode [duplicate]

My iPhone 6 is locked to icloud,, it has never been synchronized with iTunes i need a way to backup it,, is there any modded iTunes or any program can help me.
user avatar
0 votes
1 answer
6k views

Could not activate iPhone because "activation server cannot be reached" [duplicate]

I just purchased an iPhone 5s and attached to my iCloud. After that it seems that App Store applications were not installing properly. I did a factory reset and the following screen is shown: Could ...
Jawad Siddiqui's user avatar
2 votes
1 answer
880 views

iPhone 4S in reboot loop after using Hacktivate tool

So, I have an iPhone 4S that I'm trying to run Linux on (no idea if it's possible), and after fiddling with it for a little while I ended up needing to set it up again - which I could not do because ...
jcarpenter2's user avatar
1 vote
1 answer
4k views

iPod touch activation lock 3 years after

So, 3 years ago I found an iPod touch. I did everything in my power (calling schools, taking a photo of my contact info with the iPod in case photos were streamed, craig's list ad, checking to see if ...
14Goldenz's user avatar
0 votes
1 answer
363 views

Locked iPhone 4 — What specifically can I access?

I’m purchasing several iPhone 4 models for an art project. However they are being listed by the seller as “iCloud Locked.” I only need them to power up so I can upload a single video via USB to play ...
Joe867's user avatar
  • 1
0 votes
1 answer
201 views

iPhone issues and Apple ID [duplicate]

I got an iPhone from a friend and he’s far away at the moment but the phone has a software issue. I wanted to wipe the phone and restore it to a “new” state, but I was told it’ll require an Apple ID. ...
Greg's user avatar
  • 1
0 votes
1 answer
723 views

iPhone 5s reset password—wrong date of birth

I was having problems with my daughter’s iPhone 5s touch screen. I was advised to do a factory reset, as this could rectify the problem. After I did this I encountered Activation Lock. You’ve guessed ...
Hywel Jones's user avatar
2 votes
1 answer
4k views

Can a lost wifi iPad Air 2 connect to internet after set in lost mode

I lost my iPad Air 2 with Find my iPad activated. I was able to track it once before its battery died. I set it in Lost Mode with a lock passcode. Ever since the device has always been offline. Can ...
Sheck undefeated's user avatar
1 vote
1 answer
5k views

How do I figure out if my iPhone is iCloud locked?

I have an iPhone 6 that I purchased online. During initial setup I selected the language and country and also connected it to Wi-Fi. However, it's giving me the following error: Your iPhone could ...
Maricela Castillo's user avatar
3 votes
1 answer
562 views

Can I use any Sim to activate/set up iPhone 5s

I recently ordered a straight talk iPhone 5s from swappa. I plan to just use it as a wifi device but my question is, can I use any sim card for the initial set up or does it have to be specifically ...
brad's user avatar
  • 31
0 votes
1 answer
952 views

iPhone on my account, but activation locked to another account [duplicate]

I've had a secondhand iPhone for three years, using it with my iCloud account. Just now I tried to wipe it with an iTunes restore. The first step was to disable Find My iPhone. Doing so, I received a ...
Potatoswatter's user avatar
4 votes
3 answers
4k views

Activation lock MacBook to Apple ID?

Is it possible to lock my MacBook to my Apple ID so that if it gets stolen (macOS) is useless when someone tries to reinstall it?
Hedge's user avatar
  • 545
3 votes
1 answer
1k views

Activation lock problem

I've recently dug out an old iPhone to sell. It has activation lock on it which is pretty normal. However, it's linked to an Apple account which has had its password changed since then. I've also ...
Snoopy1212's user avatar
0 votes
2 answers
7k views

I have activated 'Lost Mode' and 'Erase iPhone' but still the thief has access to my photos. How?

My iPhone was stolen 2 months ago and now someone is trying to blackmail me by the photos I had on the phone. I had a 4 digit home screen lock password and I activated Find my iPhone just after they ...
user233573's user avatar
0 votes
1 answer
906 views

What happened to icloud.com/activationlock page? [duplicate]

I'm working in a pawnshop and when people attempt to sell or pawn an iDevice, I used to check its serial number or IMEI in icloud.com/activationlock. Now, without that tool, I'm concerned about ...
FukYouAll's user avatar
4 votes
1 answer
507 views

Did Apple shut down the Activation Lock checker? Why?

I have an used iPhone 6s that is pin locked and I wanted to check whether it was locked to iCloud or not. I opened icloud.com/activationlock to find out that the service is no longer available. Is ...
esQmo_'s user avatar
  • 193
1 vote
1 answer
2k views

What is the domain name for the iCloud Activation Server?

I am just wondering if anyone had the current hosts of the iCloud Activation servers, as I am currently writing a script that utilizes them. Any help is much appreciated. I know that it used to be ...
bret7600's user avatar
  • 2,366
0 votes
1 answer
98 views

Lost & Found - BRICK [duplicate]

This could be an interesting Question. I Found and iPhone 5S, I handed it into the police. After 2 Months they returned the Phone, no one claimed it. I have a Sticker on the back of the phone with ...
Anthony's user avatar