Outlook 2011 - clicking email addresses inside the application opening in Apple Mail

Question

I use Apple Mail for my personal mail, and Outlook 2011 for work. I have Mail as my default client, as when browsing the web / writing mail, I want to send all emails from that account.

However, I use Outlook for work. When I need to send a new email to someone in outlook, say an email, and their name is blue and highlighted, I click their name. However, it opens a new mail message in Apple Mail instead of Outlook.

How can I have Outlook know that if I'm using Outlook, I want to send new messages FROM Outlook? I hope the question is clear!

Answer 1

Setting Default mail Client tells your system to use that one when requesting email from other applications. (outside of Email).

While in Email (Outlook or Mail) they will do as told.

In your case using MS Office Word, Excel, PowerPoint with email link in one of the documents, will by default use the chosen default mail client.

There is a simple work around. Since you are probably not using heavy duty MS Office applications to handle your Mail.app but do so with Outlook, I would make the Outlook the default mail application. Now you can use Mail as email and Outlook will be the default mail client for your work.

Answer 2

I have had the opportunity to directly ask this question to the Mac Outlook team. The answer is that this is by design. When you click on a hyperlink Outlook doesn't first check to see what kind of link it is. Outlook asks OS X to decide how to open the hyperlink. If some email app other than Outlook is the current default email app then that's what will open the mailto: hyperlink.

Answer 3

SImple solution. you need to set your default mail app. Read here:

https://support.apple.com/en-us/HT201607