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My iPhone 4 with iOS 6 is playing up in iMessage. For one person, it is showing their Facebook name (a pseudonym) instead of the name I entered in the contact list (their actual name.)

Additionally, when I type their name, it displays their home phone number as an option which is not stored anywhere in my phone anymore.

For example, say I type John into the To: field. It offers:

That Guy John
mobile +61 4xx xxx xxx

John Smith
home 03 xxx xxxx

They're the same person on the same linked contact card. I want it to use the name John Smith, but if I choose mobile, it uses That Guy John. Additionally, I've previously deleted the home number from my phone, and it's not stored on Facebook, so I don't know how it's getting it.

Is there a caching issue? How can I make iMessage display the correct contact names and phone numbers?

  • Do you sync your Facebook contacts into the Contacts app? – nohillside Jul 11 '13 at 5:36
  • I do, and I've gone through and linked and normalised my Facebook and Hotmail contacts so there's one unified entry for each person, with their proper name. – Hand-E-Food Jul 11 '13 at 5:41
  • I found another contact with mismatched names and it too uses the Facebook name over the Unified name. Maybe it's just a quirk of iMessage? All the same, I'm a bit concerned about it caching deleted phone numbers. – Hand-E-Food Jul 11 '13 at 5:48
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Try closing iMessage (Settings > Messaging > iMessage). Turn off your phone and wait 5-10 minutes. Tap Settings > Phone > My number and verify that your phone number is correct. Finally, reopen iMessage (Settings > Messages), then go to Settings > Messaging > Send & Receive and see if the correct number is displayed under "Start a new session from". Hope this helps you.

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