The problem is - high pitched noisy tiny sound that u can hear only using more or less quality headphones. I use yamaha rh-5ma. And it's not the problem of headphones because I have different ones (sennheiser 555) and I can test in with different players like iphone or whatever. You won't hear this sound connecting standard iphone's earphones because the problem I hear is too faint for Apple's headphones to reproduce since they are lower quality than my preferred headphones.

So to make this sound on your mbp connect your headphones and then start to play something (youtube/itunes/anything that makes sound and basically activates the sound card) and then stop it. You'll hear this high pitched noise. The moment of start/stop playback can cause some different pitched artefacts. On different machines it goes in different way. Like in my MBP I have it in right ear but it's pritty annoying to ignore it. Like a tiny moskito. In different mbp i tried it it was less amplified but in two channels (left and right).

The problem is that not everyone is able to hear this sounds because not everyone hear this high frequency. (approx 14-17khz, can't really measure it because don't have that precise recording device).

What can I do to know if my Mac has a problem that can be fixed?

  • please explain what the problem is and what you did to create this. ( is it the sound card? or the speakers form the MBP? ) Do this without adding your personal discomfort with apple. Also note that if this was a real problem with all MBP's it would have affected more people…
    – FLY
    Jun 21, 2013 at 7:38
  • Hello. Can you please reopen the question as i added more details?
    – mr.oizo
    Jun 21, 2013 at 8:52
  • It probably needs more of the editorializing edited out as it might still get close votes - but it's clear some answers could be provided.
    – bmike
    Jun 21, 2013 at 19:05
  • Does it do it on Battery power or when plugged in or both ways!
    – Ruskes
    Jun 21, 2013 at 21:38
  • unfortunately both
    – mr.oizo
    Jun 22, 2013 at 5:13

1 Answer 1


If your amplifier in your Mac is making audible noises, you should take it in for service. These very new machines should all be under warranty and at the genius bar, they should be able to test your headphones on another Mac and your Mac to be sure yours is normal.

Many audiophile insist on external DAC when there is noise from the CPU or other components since many properly built and functioning computers have noisy amplifiers. Yours should be as good as the rest of the population but perhaps no better than the rest. Just like all LCD displays are not perfect, there are some things you just have to live with, but without hearing your specific Mac it's hard to tell if your expectations are too high or if your hardware is less performant than a typical Mac of that design.

The best way to get Apple to examine any problem is to ask them to examine your specific problem. Especially if you can show noise being generated no matter the signal being played - that would point to a faulty amplifier / grounding issue / crosstalk interference issue as opposed to a problem with a particular music file or genre of music and the Digital-to-Analog chipset that was chosen by Apple. A repair or swap can fix the former, but you can't expect them to redesign the line if you don't like how it was made in the first place.

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