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I'm having some trouble with Apple Mail 6.3 (1503) and Smart Mailboxes under 10.8.3. When I create Smart Mailboxes they work just as one would expect them to. When I quit Mail and re-open it, they're gone as if I would have never created them. I found a similar issue with an earlier version of Mac OS X where deleting the SmartMailboxesSomething.plist in ~/Library/Mail/ fixed the problem. This does not seem to apply for OS X's current version anymore.

I filed a bug about this: http://openradar.appspot.com/13700673

This happens on both my MacBook Air and my iMac. Both are running OS X's latest version.

Anyone know how to fix this?

Thanks!
— Flo

  • Sorry, I tired but can not replicate our problem. – Ruskes Apr 20 '13 at 18:38
  • FYI--I use gmail in mail. – Ruskes Apr 20 '13 at 18:39
  • I use three Gmail accounts and one different as well. I think it's some kind of permissions error. Maybe Mail can't write to the file that stores the Mailboxes. I did already repair my disk permissions, but that didn't help. – flohei Apr 21 '13 at 7:10
  • Not that it should matter, but since there are multiple ways, how do you create them. – Ruskes Apr 21 '13 at 9:12
  • I create them using the + button in the lower left corner of the Mailbox list view. – flohei Apr 21 '13 at 13:02
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I filed a radar (rdar://13700673) with Apple and after a few mails back and forth they figured out how to solve the problem:

chmod -a 'everyone deny write,delete,append,writeattr,writeextattr,chown' ~/Library/Mobile\ Documents/com~apple~mail/Data/MailData/* ~/Library/Mobile\ Documents/com~apple~mail/Data/MailData/Signatures/*

Looks like I had some permission issues on that files.

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I would troubleshoot by quitting Mail, moving all Mail app preferences to desktop, and restarting Mail.

  • Can you please add the list of all Mail preferences which would require copying? And maybe explain how this would differ from the things the OP already tried (unsuccessfully). – nohillside Apr 21 '13 at 11:43

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