Hello I haven't used Guided Access in a while and I needed to use it again. I had previously set a passcode and I went to use it expecting it would ask for a new passcode, but it must've used the old one. I have no idea what the old one is and I can't get anything off. I had tried holding down Home/Lock for 10 seconds but it just seemed to start up, unlock itself and go back to the app I was on.

Guided Access was still turned on and I have no idea how to remove it.

  • I've figured out the passcode but I am leaving this question here and I would like it if someone answered so people will know how to do this. Mar 29, 2013 at 17:32

1 Answer 1


If you continue to be unable to guess the passcode by brute force attempts, you can connect the device to a computer that has synced the device and unlock things with a sync.

Also, this article shows an alternate method involving a reboot, force quit, and other manipulation of settings in a specified order. Hopefully it helps if you can't use the two "approved" methods above.


  1. Hold the Lock Button
  2. Slide the Slide To Power Off slider [If touch is disabled/you're unable to slide it, do a hard reset — hold the lock and home button for 8 seconds until the Apple Logo appears]
  3. When your iDevices powers up, immediately exit the app that automatic open.
  4. Go to Settings > General > Accessibility > Guided Access
  5. Click Set Passcode
  6. Enter new password
  7. Reboot again.
  8. Wait for the app to automatically open and Triple tap the home button
  9. Enter the new password
  10. Unlocked!

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