I am getting this error message.

itunes can't sync contacts as contacts has been disabled on iphone

Configuration: iOS 6.1, iphone 4

2 Answers 2

  1. back up address book [File>Export]

  2. delete all contacts in address book

  3. delete all files within: library>user>application support>address book

  4. untick "sync contacts" in iTunes - click on "Sync" button

  5. open address book: import file (the backup file)

  6. open iTunes: tick "sync contacts" - click on "Sync" button


Have you tried restoring the device through iTunes? It appears this was an issue with older devices back in iOS 3 days and a restore would resolve the issue.

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