FaceTime over AT&T's 4G (you know, 3G) on my iPhone 4s (with a 2GB data plan) was enabled as of a few days ago. Haven't checked the settings since then, but I just updated to iOS 6.1 from 6.0.1, and after a message came up about saying that the iPhone was now using the new iCloud email address for iMessages, I decided to check on FaceTime, and it appears that the cellular data option for FaceTime is switched off again (and I can't enable it, just shows the 'call AT&T' popup). I don't really know for sure if I can blame iOS 6.1 because as its been a few days since I checked the setting it could be coincidence.

What do you think? A glitch in AT&T's system that accidentally temporarily enabled my 4G FaceTime? Something about the update turning it off? When I asked AT&T, they were surprised that it was even working at all a few days ago.

  • 1
    The same thing happens on an iPhone 5. Mine has a grandfathered unlimited plan that worked with FaceTime over LTE (this was a reason for purchasing the 5, in fact), but since upgrading (which changed my caller ID for iMessage and FT too) LTE FaceTime is disabled. – orome Jan 31 '13 at 5:45
  • Can anybody else confirm this or figure out a way to turn it back (like would changing caller ID settings work?)? – kal-al Feb 1 '13 at 23:57
  • you have to wait AT&T to update its cellular settings. – Raptor Feb 2 '13 at 9:30
  • Have you tried restoring? – Shane Hsu Feb 2 '13 at 14:11
  • I have only tried disabling @icloud.com in FaceTime. I'd rather not go through the hassle unless someone else already knows that it would be a solution. – kal-al Feb 3 '13 at 2:45

It isn't exactly iOS 6.1 and it sounds like AT&T at it again. I updated my iPhone 4S to iOS 6.1 yesterday as well and my Facetime over Cellular is still enabled. I am on a shared data plan, though, which has always - since iOS 6.0 - had the option to Facetime over Cellular.

I think AT&T's response when you asked them shows who is ultimately at fault here. Even though 6.1 isn't exactly at fault, it is possible that AT&T hasn't fully opened the possibility to Facetime over cellular to users with data packages like yours, and that upgrading to iOS 6 somehow re-instated that until AT&T does better opening it up.

  • I'm giving you the bounty since, well, you're the only one who I can give it to. And you were close. According to AT&T it wasn't the upgrade that triggered it, so I guess that was a coincidence, but that they accidentally turned it on, and then turned it off, before they "officially" started the "rollout". – kal-al Feb 7 '13 at 3:32
  • Thanks, @AL. When I saw the bounty on this question I started to look into it again. But I didn't get very far as I don't have access to a tiered data plan iPhone. If they haven't already got cellular FaceTime going, I hope they do quickly. Either way, I'm glad you got it figured out. – bassplayer7 Feb 7 '13 at 13:20

According to AT&T, before they officially began turning them on, some devices accidentally were switched on and then they turned them off, and that the actual rollout will be over a few months.

You must log in to answer this question.

protected by Community Feb 4 '13 at 6:11

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged .