I've got a 2006 13" MacBook (Core Duo; the first ones they produced with an Intel chipset), and the built-in webcam doesn't seem to work anymore.

Here's what my System Profiler shows in the USB tab: USB Device Tree

Which makes me believe there's a hardware problem, or a more fundamental problem with my OS (Snow Leopard 10.6.6). Before I try reinstalling the OS, are there any ways I can test the functionality of the hardware? I'm willing to open up the computer if needed.

Note: I've already tried resetting the PMU, along with the other steps on Apple's "How to Troubleshoot iSight" page.

  • It should be in SysProfiler there. See mine here: i.imgur.com/LxNDT.png (ignore the Razer Naga; that's just a mouse). Worth noting that reinstalling Snow Leopard isn't really that big a deal; it preserves all your files and settings. Feb 1 '11 at 3:40

If System Profilier isn't showing it up under USB then the iSight has been physically damaged beyond repair (not accepting power) or has been somehow disconnected from the Bus. System Profiler always displays connected devices, even if they're corrupted or non-functioning.

Take your Mac to the Apple Store and they will tell you what it will take to fix it. The most likely scenario is that it will be a free repair, and they'll clean up your computer while they're at it :)

If you can't get to an Apple Store call 1-800-MY-APPLE and ask them about your options.

  • The laptop is from 2006. This won't be a free repair. Feb 1 '11 at 4:37
  • True it won't be. After 5 years, however, it's probably time for a new computer anyway :) Feb 1 '11 at 4:45

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