2

I keep having this issue where I will

  • Add a note to Notes
  • Close the app
  • Come back later and open it and its no longer there.

There is no Save button on the so assume that once i click "+" and add a note (type something in) and close it that it will be there when i open it up again.

Am i missing something here?

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12
  • How are you closing the app?
    – Megan Walker
    Nov 25, 2012 at 18:30
  • just clicking the red X at the top just like any closing any other window
    – leora
    Nov 26, 2012 at 17:52
  • Do you have iCloud set up?
    – montane
    Nov 27, 2012 at 5:38
  • @manoftheson - yes i have iCloud setup
    – leora
    Nov 27, 2012 at 10:01
  • 1
    Also this thread seems to be a similar issue.
    – montane
    Nov 27, 2012 at 10:30

2 Answers 2

Reset to default
2

Aside from making sure you've installed all the latest system software updates, try the following to "reset" Notes on your computer:

  1. Quit the Notes application.
  2. Turn off iCloud Notes sync on all your devices (on Mac, in System Preferences > iCloud, and on iOS, in Settings > iCloud).
  3. In the Finder, pull down the Go menu, hold down Option to reveal "Library", and choose that.
  4. Type com.apple.Notes into the search field and then choose the "Name matches" search option that appears.
  5. Select the "Library" search scope.
  6. The search should show a few folders with names like "com.apple.Notes", "com.apple.Notes.help", and "com.apple.Notes.savedState", and some files named "com.apple.Notes.plist" and "com.apple.Notes.help". Select all of those and drag them to the Trash.
  7. Restart the computer.
  8. Turn on iCloud Notes on just your computer.
  9. Try creating an new note, then check against https://www.icloud.com/#notes to see if notes are being sync'ed successfully.
  10. If that works, turn iCloud Notes sync back on again on all your devices.

Hope that helps!

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1
  • Will doing this kill any notes already in the Notes.app.
    – markhunte
    Sep 21, 2013 at 7:24
0

I lost very important notes lately, they just disappear, called Apple and it seems that the problem is with google because notes and gmail do not work well together. now I will create my notes using the icloud but in the mean time I need to contact Google to see whether they can retrieve my notes (which I haven't deleted by the way). anyone got the same problem and did you fix it???? PS: what I lost is part of a dissertation :-(

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1
  • You've posted this as an answer, which is only for things that directly answer the question asked. If you could follow up with details on what you found from Google that might solidify this, but wouldn't the Mac still have copies of the data locally even if cloud sync never happened? It seems odd the Apple response was so vague.
    – bmike ♦
    Oct 3, 2013 at 20:24

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