I've tried everything.

  • reinstalling iTunes
  • restarting Apple Mobile Device
  • bought a different cable
  • restarting my laptop
  • restarting the iphone
  • checked for iTunes Helper Services
  • uninstalled and reinstalled Apple Mobile Device USBdriver

and still, my iPhone wont come up in iTunes but it does come up as my iPhone in My Computer as a portable device.

All I get in iTunes is iTunes could not connect to this iPhone. An unknown error occured (0xE8000084)

I've tried Googling for this error and no one else seems to have it.

  • 1
    Have you reset the iPhone to a factory-fresh state?
    – IconDaemon
    Oct 12, 2012 at 14:33

1 Answer 1


This issue is because the iPhone 3GS isn't compatible with the newer iTunes software. I've been trying for ages and the only option I have come across so far is to take the phone to an Apple Store. I have tried everything. I have tried calling apple, chatting with them online and I have even tried to download an old version of iTunes but nothing works. Maybe give apple a call and see if they can give you any advice. Probably will tell you to take the phone into the store

  • Can you give a source outside of your own experience? Aug 24, 2017 at 8:48

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