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On occasion, our 3rd Gen ATV will display the screensaver while playing video. Once it starts doing this, the only way to get it to stop is by restarting. I love my ATV, but this is quite a distraction.

So far, I've noticed that this occurs with both Hulu and Netflix. The reports I've seen say that a reboot solved the issue with no follow-ups. For me, that fix is temporary. A few days later, the problem is back again.

Has anyone else had this problem?

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That is very unusual behavior and should not be happening. Try restoring the firmware of the ATV by plugging it into a computer, opening iTunes, and selecting Restore.

Note you will have to re-enter all of your passwords into the ATV afterwards.

  • Great idea. I'll give that a shot and report back. – ephsmith Aug 20 '12 at 11:48

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