Periodically, my MacBook Pro 17" stops recognizing my headphones. No amount of unplugging and replugging seems to help. The sound settings never show headphones as an output device. How can I fix this? The only thing I can find elsewhere on the Internet are people saying, "Reboot!" This works, but is impractical and annoying.

  • Regular audio jack headphones or USB ones?
    – Gerry
    Aug 14, 2012 at 19:40
  • Regular audio jack. Aug 14, 2012 at 22:54

6 Answers 6


There seems to be a bug whereby if the headphones are plugged in when the MBP is put to sleep and are not present when it is rewakened, the headphones stop being recognized. The solution is to:

  1. Unplug the headphones
  2. Put the MBP back to sleep (close the lid; without an external display hooked up)
  3. Plug the headphones back in
  4. Wake the MBP by opening the lid.

This should fix the problem.

  • 12
    Im tired of this thing.... need some permanent solution
    – Saqib Saud
    Apr 30, 2013 at 7:19
  • 2
    Can you explain why that may happen, and how the issue can be fixed permanently please? Jun 9, 2014 at 10:16
  • 2
    I definitely feel your pain. My hypothesis is that the save/restore from sleep mode gets the sound driver in a weird state and the steps above unwind it. If I'm right, a permanent fix requires someone at Apple to fix the code. If I'm wrong, then there may be a permanent fix. If you find one, please post it. Jun 9, 2014 at 17:34
  • 1
    Nope. It is happening repeatedly. Very disappointed with Apple about this. Going to adjust the power settings to prevent it from sleeping as a workaround since this is a work machine. Also going to consider an alternative personal workstation as a future replacement (System76?).
    – kblmfld
    May 1, 2019 at 22:18
  • 3
    Eight years later, same issue on a 2018 mbp. These steps fixed it in the first attempt. Wtf, apple.
    – LOAS
    Feb 26, 2020 at 9:10

This worked on Catalina 10.15.3

  • Open Activity Monitor
  • Search for "audio" processes
  • Force kill coreaudiod process, it will be restarted, then the Helper processes appeared and the audio jack recovered without rebooting

Example processes after recovering

  • 1
    This solution worked in my M1 MBP Sep 3, 2021 at 0:38
  • Worked in my M1 MBP too
    – chehsunliu
    Jan 25, 2022 at 6:12

open system preferences and go into sound. under the output tab make sure where it says "use audio port for:" is set to "sound output"

  • This is only for the case when the device is not setup automatically, not when it is not detected as in the OP
    – Efren
    May 5, 2020 at 1:31

Ok, looks like I fixed my issue by resetting PRAM. Here are the steps:

  1. Shut down your Mac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  3. Turn on the computer.
  4. Press and hold the Command-Option-P-R keys before the gray screen appears.
  5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  6. Release the keys.

Source - http://support.apple.com/kb/ht1379


Yes sleep the macbook connect the headphones then awake the mac, voila!


Plug-in the headphones. Using the button in the upper right corner of the powerbook, restart the computer. Hold down the alt option key while clicking on the speaker volume icon in the top, menu bar. The headphones should show on the dropdown menu. They are now you output device. This worked for me.

Simply ... plug in the headphones. Restart the powerbook.

  • 1
    Is the restart really necessary?
    – nohillside
    Oct 25, 2013 at 6:09

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