0

I just finished upgrading to Lion from SL and Safari won't open. When I click it, the app bounces in the dock for a moment then a box pops up and says

Safari quit unexpectedly.

Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.

I tried going to the apple website to download safari but http://www.apple.com/safari/ doesn't contain a download link on the page (to me, at least) and http://www.apple.com/safari/download just redirects to http://www.apple.com/safari/.

I can't find a Safari version for Lion anywhere.

  • Is there anything "interesting" in /var/log/system.log (or in Console.app)? – nohillside Aug 10 '12 at 6:08
  • 8/10/12 1:13:58.069 AM ReportCrash: Saved crash report for Safari[26717] version 5.1 (7534.48.3) to /Users/jack/Library/Logs/DiagnosticReports/Safari_2012-08-10-011358_jackss-MacBook.crash – Jack Stewart Aug 10 '12 at 6:16
  • I'm not sure what is interesting, should I post the full report, its pretty long. – Jack Stewart Aug 10 '12 at 6:16
  • I found this in the report Application Specific Information: objc[26717]: garbage collection is OFF *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])' – Jack Stewart Aug 10 '12 at 6:18
  • From the crash report only the first approx 30 lines are interesting. Did you look at system.log as well (search for the time stamp of the crash (01:13 - 01:14 probably)) – nohillside Aug 10 '12 at 6:18
0

I had this exact issue and error and was able to fix it. To be specific to the previous answer of what to delete:

Open finder and navigate to /System/Library/StagedFrameworks/Safari

Delete the two WebKit folders located in the Safari folder:

  • ./WebKit.framework
  • ./WebKit2.framework

Run Software Update and reinstall Safari when prompted.

I have the same problem with Java (before and after the reinstall) so off to fix that now.

-1

You need to delete the two Webkit folders under system folder. Then run updates and all will be well

  • Can you please add a bit more details? Which specific folders should get deleted, which updates should be run afterwards? – nohillside Aug 17 '12 at 6:13
  • That's as specific as is possible other than doing it for you myself. Ring apple, it'll take 5 mins to fix. – paul Aug 23 '12 at 14:20
  • 1
    the idea of this site to document answers in a way which allows others to use the answer to resolve similar issues in the future. If I have to do the research again there isn't very much value in the answer in the first place. – nohillside Aug 23 '12 at 15:19

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .