0

I have 5 email accounts on my iPhone 4S. One is my work email and is on a Microsoft Exchange. The other 4 are personal accounts and are Gmail accounts. I have turned on notifications so I will be notified of incoming emails. The only account that sends me notifications is my work email.

Apple tells me that all accounts should be sending me notifications and that I may need a technician to complete a software configuration. I have only had the phone 3 days and Apple wants to charge me $59 for them to reconfigure their software issue.

Has anyone else run into this issue, and if so, how have you been able to work around or correct the problem?

Thanks

  • 1
    What is email set to in Settings > Notifications? And by notifications, I'm guessing that would mean alerts on the lock screen (like SMS defaults)? If that's the case, as I understand it, those alerts are only appearing for your Exchange account. Do the badges show the correct amount of email? 1 other thing - if you bought the phone new, three days ago, you have at least Apple phone support - you could schedule a Genius app. and they should be able to help as well. – bassplayer7 Aug 1 '12 at 16:41
1

Are you setting up your Gmail accounts as "exchange accounts? If not I would recommend doing so. Here is a quick walk trough. http://email.about.com/od/iphonemailtips/ss/Set_Up_Push_Gmail_in_iPhone_Mail_Step_by_Step_Screenshots.htm

| improve this answer | |
0

Gmail is configured as IMAP by default on iOS. Google conveniently provides an article to help configure Push Mail, but it doesn’t work for me. Probably I was doing it wrong or because I turn off data all the time. Cody’s link looks useful, but it’s for iOS 3.0.

| improve this answer | |

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .