I am considering setting a firmware password on my Retina MacBook Pro for security reasons. If I do this and later lose the password (or other such extenuating circumstances), how can the data be recovered? Is it even possible?

1 Answer 1


It is possible for the lost firmware password to be reset, but not by a normal user. As an Apple Certified Macintosh Technician working for a third-party service centre, if someone brings in a machine that has RAM soldered to the Logic Board and they have forgotten their firmware password, I can upload the serial number and request a firmware password reset. We're then provided with a disk image that can reset the firmware on the machine with that specific serial number. I believe, but can't confirm at this stage, that the utility on the disk image may expire after a certain length of time.

For all those concerned about privacy, any technician that requests a firmware password reset will have their details logged on Apple's end — so if it's reset for nefarious purposes, the details about which technician performed the reset can be tracked down quickly. The reset also requires direct, physical access to the machine - the password cannot be reset remotely.

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    Thanks for the great answer. If someone brings in the machine, do you make any attempt to verify that they're the original purchaser (or a relative thereof)?
    – jtbandes
    Commented Jul 31, 2012 at 16:24
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    If the machine was bought from us we can check their name against the invoice name, otherwise there's not much we can do to verify. Due to (overly) strict privacy laws in Australia, there's no way for us to verify the registration name (when you first set up the computer) with the current owner. Commented Aug 1, 2012 at 4:16
  • When you mention serial number, are you referring to the serial number listed on the bottom side of the machine? Or the 33 digit printable character sequence which displays at the firmware dialog when ⇧+⌃+⌘+⌥+S is pressed? I've heard elsewhere that this sequence is used as part of the procedure to reset the firmware password.
    – Anthony
    Commented Sep 12, 2016 at 18:51

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