I plugged in my 5th gen iPod to update during the latest iTunes update, but my computer crashed while in the middle of it.
Now I can no longer turn on my iPod.
Rebooting shows me the sad iPod face with a link to Apple support, iTunes does not recognize the iPod so I cannot do this: http://support.apple.com/kb/HT1339?viewlocale=en%5FUS
Is there some other way to reformat the disk so that it works again?
Thanks!
PS: I can charge the iPod by plugging in the USB to my computer, however it periodically tries to restart and makes horrible and annoying drive noises. I don't see an iPod disk in windows explorer either.
Whoa an update. After putting it into disk mode, not sure whether or not it is in disk mode, I followed the steps but did not get a confirmation. In any case windows explorer has it listed as a drive now. It says I need to reformat the drive before I can use it. This is windows explorer reformat, not iTunes reformat. Should I?
iTunes still doesn't give me any indication that it sees the drive.