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I bought an iMac from the online Apple Store and now, 2 days after purchase, it broke down. I want to return it/exchange it, but would like to avoid the tremendous waiting time, as this used to be my working tool (I work at home) and make the exchange at an iSpot, is this possible or must I bear that waiting time?

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    I feel your pain. Are there any Apple retail stores located somewhat close to you? Jun 7, 2012 at 20:25
  • close to me, only ispot
    – mgl
    Jun 7, 2012 at 20:28
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    actually that ispot happens to be a service point
    – mgl
    Jun 7, 2012 at 20:34

1 Answer 1

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You should be able to get any Mac repaired (including warranty repair) at any Apple Store or Apple Authorized repair shop, regardless of where you purchased the machine.

If you're actually looking to return the Mac, you should call Apple Customer Support to see if you can return it at the store.

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