When I delete an email in Mail on my iPhone, it creates a new folder in Mail on my Mac called "Deleted Messages". Why is it doing this and not putting them in the Trash? I am using iCloud mail on both devices.
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Why did you not accept this answer? Based on your comment, it seems to have resolved your issue.– CajunlukeCommented May 23, 2012 at 16:29
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Sorry, it did not resolve my issue although I'm sure it may solve the issue for someone with a similar problem. My comment does not suggest that it was solved.– user20236Commented May 23, 2012 at 19:42
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OK. I must be misconstruing it somehow.– CajunlukeCommented May 23, 2012 at 20:24
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I am having the same problem, but I am using Google Apps. I do not see the option for Trash, only Deleted Messages. So, when I "delete" my emails they go to a "Deleted Messages" folder instead of the "Trash" folder. Something of interest, using GMail I see the Trash folder, but with Google Apps for Business I only see the Deleted items folder.– user115515Commented Feb 20, 2015 at 18:29
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2 Answers
You can tell iOS which folder it should use for your deleted messages. Open up the Settings app and follow this path:
Mail, Contacts, Calendars < YOURACCOUNT (iCloud) < Account < Advanced (Mail) < Advanced
There you'll see Mailbox Behaviors options to tell iOS which folders to use for Drafts, Sent, and Deleted messages.
In your case, tap Deleted Mailbox and navigation your mail account's hierarchy to find your existing Trash folder. Select that and everything should work as you expect.
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Thanks, I found the settings above but next to the trash icon it says "Deleted Messages", I assume iCloud then sees this a new folder and adds it to mac mail. The only option to select for trash in settings stores the trash on the iPhone. Commented Apr 20, 2012 at 13:25
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Do you have a box of other folders in that inbox? If so, is there a Trash folder buried further down in the hierarchy? Out of curiosity have you have this iCloud account for awhile? I seem to remember having a bunch of IMAP Trash folder sync issues back in the .Mac/MobileMe days.– ThanCommented Apr 20, 2012 at 14:04
For syncing with iCloud you need to choose folder "Deleted Messages" on your iPhone to be default for the Deleted Mailbox. Otherwise it will create a new Folder on the server called TRASH and the emails you delete on your iPhone will in mail on your computer only be seen in this folder and not in the general Trash.
