After only 4 months of use my Smart Cover no longer turns my iPad off/on. Apple in Brasil says they are not the manufactures, so I would need to look for XDA.
How can I fix or exchange it?
Ask Different is a question and answer site for power users of Apple hardware and software. It only takes a minute to sign up.
Sign up to join this communityAfter only 4 months of use my Smart Cover no longer turns my iPad off/on. Apple in Brasil says they are not the manufactures, so I would need to look for XDA.
How can I fix or exchange it?
Go to "Settings" and then "General" and verify that the "iPad Cover Lock / Unlock" feature is turned on. If this feature is enabled and the issue still persists I would suggest you test out your iPad with a different smart to verify the issue isn't with the iPad itself.
Is your smart cover an Apple branded smart cover or third party? I only ask because Apple would not decline you replacement support unless the smart cover is question is not their product.