After only 4 months of use my Smart Cover no longer turns my iPad off/on. Apple in Brasil says they are not the manufactures, so I would need to look for XDA.

How can I fix or exchange it?

1 Answer 1


Go to "Settings" and then "General" and verify that the "iPad Cover Lock / Unlock" feature is turned on. If this feature is enabled and the issue still persists I would suggest you test out your iPad with a different smart to verify the issue isn't with the iPad itself.

Is your smart cover an Apple branded smart cover or third party? I only ask because Apple would not decline you replacement support unless the smart cover is question is not their product.

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