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I have received an Otterbox charger from my employee with my iPhone 14. I've just updated to iOS 17.6.1 and found out that charging doesn't work anymore. As soon as I plugin an original Apple cable the iPhone charges again. Why is this and can't I use this Otterbox charger? It has a much longer cable which I like to use and is it even allowed to make you devices be limited to charge only by your own cables.

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  • What Otterbox charger do you have (model)?
    – Thinkr
    Commented Aug 14 at 9:57
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    Test with a third cable. If that works, then that would prove that your first cable is broken. Third-party cables work fine for me. You can be sure the media would be all over it if Apple somehow stopped third-party cables from working.
    – benwiggy
    Commented Aug 14 at 10:22
  • that would be strange, before the update I could use the cable without problems...I don't have any other 3rd party cable however.
    – DutchArjo
    Commented Aug 14 at 10:34
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    The timing may be purely coincidental. A defective cable is by far the most likely scenario. Can you test the same cable in a different setup? Like straight to a power adaptor.
    – benwiggy
    Commented Aug 14 at 13:10
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    @Thinkr: the wall charger is an Otterbox OBFTC-007.
    – DutchArjo
    Commented Aug 22 at 12:18

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