I'm running Sonoma 14.2.1 on a late 2021 Macbook Pro.

I just purchased a new Western Digital Easy Store 2TB External HDD. I plugged it into my mac (I do need a USB-B to C adapter) and my mac asked if I wanted to connect the device and I clicked "yes." But the device does not show up in Finder nor Disk Utility.

Can anyone advise how to debug this issue?

  • Disk Utility > View menu > Enable "Show all devices". Do you see the drive now?
    – Gilby
    Commented Jan 8 at 22:03
  • any lights on the external drive, any noise
    – Ruskes
    Commented Jan 8 at 22:24
  • @Gilby Show All Devices was already checked
    – anonuser01
    Commented Jan 9 at 0:51
  • @Ruskes No noise. The lights are on. I don't think the HDD is corrupted. It's brand new
    – anonuser01
    Commented Jan 9 at 0:52
  • so. it gets power ! AFIK the USB-B is a printer cable
    – Ruskes
    Commented Jan 9 at 1:05


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