I had a temporary number for a day after transferring to a new provider. My correct number has now been transferred to the new SIM. The settings, however, now contains both numbers.

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The second number, with the unavailable message, is the temporary I now want rid of. Going into Edit only allows for removal of the AppleID [email protected]. The phone numbers just have an unhelpful ⓘ symbol, with this message

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The number, of course, no longer exists - yet it will likely be recycled in future by the provider, so I don't want the association with this phone to still remain.

There are similar questions regarding removing a phone number from iMessage & FaceTime. That part was easy. They have correctly been re-associated with the 'proper' number [basically by switching it all off & on again.].

The temporary number has no association with Apple or iCloud at all. It shows nowhere but in here. Does anyone have a method to delete it? My google-fu is usually pretty good, but all I can find are methods to change the FaceTime & Messages numbers - already done.

  • When you say it has "no association with Apple" you mean that it doesn't appear on appleid.apple.com?
    – Ezekiel
    Commented Sep 27, 2023 at 13:40
  • And you can confirm these numbers don't show up in the iMessage or FaceTime screens on this device (I think you said as much, but wanted to confirm for sure)
    – Ezekiel
    Commented Sep 27, 2023 at 13:41
  • It appears nowhere but the Settings > [My Name] > Name, Phone numbers, Email section as in the photo. It was nothing but a placeholder number waiting for the 'real' number to be transferred between providers. FT & iM did automatically associate, but these have now been cleared completely, back to the correct number.
    – Tetsujin
    Commented Sep 27, 2023 at 13:42
  • BTW, everything now works just fine. There's just this stray number hanging around that a) I don't want or need & b) doesn't even actually exist at the moment.
    – Tetsujin
    Commented Sep 27, 2023 at 13:49
  • 1
    I suspect this'll either drop-off with time, or you need to call Apple to get it removed. They will probably be able to identify why it's sticking to your account.
    – Ezekiel
    Commented Sep 27, 2023 at 13:50

1 Answer 1


As hinted in comments - eventually it just fell off, vanished.
Problem solved… by doing nothing at all.

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