This is a problem that happens to persist for 2 days now. It feels like a ticking time bomb knowing that this happens again after one hour. The error message that appears says it is a kernel panic:
"panic(cpu 3 caller 0xfffffe002ea90028): userspace
watchdog timeout: no successful checkins from logd
in 120 seconds\nservice returned not alive with
context : unresponsive dispatch queue(s):
com.apple.firehose.io-wl \nlogd has not exited since
first loaded"
I still get these kernel panics even in safe mode. This is a really chaotic situation for me as a student since I won't get things done especially online meetings knowing that my MacBook shuts down every hour.
Please advise me on what these reports say or what could possibly be causing this issue. Thank you so much!
I have attached an EtreCheck report:
EtreCheck Report 2023-09-25 15:17:41
EtreCheckPro version: 6.8.2 (68031)
Report generated: 2023-09-25 15:17:41
Download EtreCheckPro from https://etrecheck.com
Runtime: 1:54
Performance: Excellent
Problem: Computer is restarting
Major Issues:
Anything that appears on this list needs immediate attention.
Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
No Time Machine backup - Time Machine backup not found.
Heavy RAM usage - Apps are using a large amount of RAM.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
System modifications - There are a large number of system modifications running in the background.
Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
Limited permissions - More information may be available with Full Disk Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Sharing enabled - This computer has sharing services enabled that could be a security risk.
Hardware Information:
MacBook Air (M1, 2020)
Status: Supported
MacBook Air Model: MacBookAir10,1
2.40 GHz Apple M1 (m1) CPU: 8-core
16 GB RAM - Not upgradeable
Battery: Health = Normal - Cycle count = 477
Video Information:
Apple M1
Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes)
Internal Apple Fabric NVM Express
disk0s1 [APFS Container] 524 MB
disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)
disk1s2 - xART (APFS) (6 MB used)
disk1s3 - Hardware (APFS) (651 KB used)
disk1s4 - Recovery (APFS) [Recovery] (20 KB used)
disk0s2 [APFS Container] 245.11 GB
disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes)
disk3s1 (APFS) [APFS Container] (9.17 GB used)
disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used)
disk3s2 - Preboot (APFS) [APFS Preboot] (5.15 GB used)
disk3s3 - Recovery (APFS) [Recovery] (800 MB used)
disk3s4 - Update (APFS) (40 MB used)
disk3s5 - Data (APFS) [APFS Virtual drive] (177.85 GB used)
disk3s6 - VM (APFS) [APFS VM] (25 KB used)
disk0s3 [APFS Container] 5.37 GB
disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
disk2s1 - Recovery (APFS) [Recovery] (1.64 GB used)
disk2s2 - Update (APFS) (348 KB used)
Mounted Volumes:
disk1s1 - iSCPreboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/iSCPreboot
Used: 6 MB
Shared values
Size: 524 MB
Free: 506 MB
disk1s2 - xART
Filesystem: APFS
Mount point: /System/Volumes/xarts
Used: 6 MB
Shared values
Size: 524 MB
Free: 506 MB
disk1s3 - Hardware
Filesystem: APFS
Mount point: /System/Volumes/Hardware
Used: 651 KB
Shared values
Size: 524 MB
Free: 506 MB
disk3s1s1 - Macintosh HD [APFS Snapshot]
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 9.17 GB
Shared values
Size: 245.11 GB
Free: 51.96 GB
Available: 53.20 GB
disk3s2 - Preboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/Preboot
Used: 5.15 GB
Shared values
Size: 245.11 GB
Free: 51.96 GB
disk3s4 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update
Used: 40 MB
Shared values
Size: 245.11 GB
Free: 51.96 GB
disk3s5 - Data [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Encrypted
Used: 177.85 GB
Shared values
Size: 245.11 GB
Free: 51.96 GB
Available: 53.20 GB
disk3s6 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM
Used: 25 KB
Shared values
Size: 245.11 GB
Free: 51.96 GB
Network:
Interface en3: Ethernet Adapter (en3)
Interface en4: Ethernet Adapter (en4)
Interface en5: USB 10/100/1000 LAN
Interface en6: Dell Universal Dock D6000
Interface bridge0: Thunderbolt Bridge
Interface en0: Wi-Fi
802.11 a/b/g/n/ac/ax
Printer sharing: Enabled
Remote Apple Events: Enabled
Remote Management: Enabled
Screen sharing: Enabled
Remote login: Enabled
System Software:
macOS Ventura 13.6 (22G120)
Time since boot: Less than an hour
Notifications:
EtreCheckPro.app
4 notifications
Google Chrome Helper (Alerts).app
2 notifications
Google Chrome.app
3 notifications
Creative Cloud.app
one notification
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Printer sharing: Enabled
Remote Apple Events: Enabled
Remote Management: Enabled
Screen sharing: Enabled
Remote login: Enabled
Unsigned Files:
Launchd: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist
Executable: /usr/local/bin/stkLaunchAgent.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist
Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.microsoft.SyncReporter.plist
Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter
Applications:
520 apps
21 x86-only apps
4 unsigned apps
Kernel Extensions:
/Library/Extensions
[Not Loaded] MSMFramebuffer.kext - com.shapeservices.msm.driver.MSMFramebuffer (3.5 - SDK 10.13)
[Not Loaded] MSMVideoDevice.kext - com.shapeservices.msm.driver.MSMVideoDevice (3.5 - SDK 10.13)
System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 194 Apple tasks
[Running] 160 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 22 Apple tasks
[Loaded] 211 Apple tasks
[Running] 164 Apple tasks
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-13)
Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-13)
Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper
[Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-09-20)
Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2
[Loaded] com.iriun.cmio.DPA.camera.plist (Vesa Heikkila - installed 2022-02-26)
Command: /Library/CoreMediaIO/Plug-Ins/DAL/IriunCamera.plugin/Contents/Resources/IriunAssistant 0
[Loaded] com.iriun.cmio.DPA.camerb.plist (Vesa Heikkila - installed 2022-02-26)
Command: /Library/CoreMediaIO/Plug-Ins/DAL/IriunCamera.plugin/Contents/Resources/IriunAssistant 1
[Loaded] com.iriun.cmio.DPA.camerc.plist (Vesa Heikkila - installed 2022-02-26)
Command: /Library/CoreMediaIO/Plug-Ins/DAL/IriunCamera.plugin/Contents/Resources/IriunAssistant 2
[Loaded] com.iriun.cmio.DPA.camerd.plist (Vesa Heikkila - installed 2022-02-26)
Command: /Library/CoreMediaIO/Plug-Ins/DAL/IriunCamera.plugin/Contents/Resources/IriunAssistant 3
[Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2021-09-24)
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2021-09-24)
Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-24)
Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-09-24)
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper
[Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-09-14)
Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-13)
Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper
[Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-09-20)
Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true
[Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-09-22)
Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot
[Running] com.amazon.sendtokindle.launcher.plist (Not signed - installed 2021-12-19)
Executable: /usr/local/bin/stkLaunchAgent.sh
[Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2021-09-24)
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater
[Loaded] com.microsoft.SyncReporter.plist (Not signed - installed 2023-09-25)
Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter
[Other] com.microsoft.update.agent.plist (Not signed - installed 2021-09-24)
Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
User Launch Agents:
[Running] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27)
Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
[Running] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27)
Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
User Login Items:
[Not Loaded] Bitwarden Login Helper (App Store - installed 2023-09-24)
Modern Login Item
/Applications/Bitwarden.app/Contents/Library/LoginItems/Bitwarden Login Helper.app
[Loaded] HPPSDrMonitorHelper (App Store - installed 2023-09-24)
Modern Login Item
/Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app
[Not Loaded] JumpcutHelper (Steve COOK - installed 2021-07-02)
Modern Login Item
/Applications/Jumpcut.app/Contents/Library/LoginItems/JumpcutHelper.app
[Loaded] RectangleLauncher (Ryan Hanson - installed 2021-07-04)
Modern Login Item
/Applications/Rectangle.app/Contents/Library/LoginItems/RectangleLauncher.app
[Not Loaded] StartUpHelper (Spotify - installed 2022-01-07)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
App Extensions:
Safari extensions:
Bitwarden - /Applications/Bitwarden.app
File providers:
SHAREit - /Applications/SHAREit.app
Share services:
Telegram - /Applications/Telegram.app
Finder sync extensions:
Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app
Action services:
SHAREit - /Applications/SHAREit.app
QuickLook Previews:
EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
com.etresoft.etrecheck4 *.etrecheck
QuickLook Previews (legacy):
BlackmagicRaw - /Applications/Blackmagic RAW/Blackmagic RAW Player.app
com.blackmagic-design.braw-movie *.braw
Internet Plug-ins:
AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-06-27)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-27)
Audio Plug-ins:
BlackHole2ch: 0.2.10 (Existential Audio Inc. - installed 2021-08-08)
ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2022-03-25)
IriunMic: 1.3 (Iriun Oy - installed 2022-02-26)
CoreMediaIO Plug-ins:
IriunCamera: 1.5 (Vesa Heikkila - installed 2022-02-26)
obs-mac-virtualcam: 27.0.1 (Wizards of OBS LLC - installed 2021-08-24)
Backup:
Time Machine Not Configured!
Performance:
System Load: 1.86 (1 min ago) 3.30 (5 min ago) 2.71 (15 min ago)
Nominal I/O usage: 46.07 MB/s
File system: 8.75 seconds
Write speed: 1105 MB/s
Read speed: 2705 MB/s
CPU Usage Snapshot:
Type Overall
System: 4 %
User: 3 %
Idle: 93 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
kernel_task 17.20 % (Apple)
EtreCheckPro 14.42 % (Etresoft, Inc.)
WindowServer 10.96 % (Apple)
mds 8.36 % (Apple)
mdbulkimport 4.12 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
Google Chrome Helper (Renderer) (23) 3.95 GB (Google LLC)
EtreCheckPro 1.04 GB (Etresoft, Inc.)
Google Chrome 553 MB (Google LLC)
System Settings 322 MB (Apple)
Finder 242 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
mDNSResponder 545 KB / 517 KB (Apple)
rapportd 15 KB / 35 KB (Apple)
apsd 12 KB / 25 KB (Apple)
parsecd 6 KB / 2 KB (Apple)
netbiosd 3 KB / 2 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 5 (Apple)
spindump 1 (Apple)
Google Chrome Helper (Renderer) (23) 1 (Google LLC)
Google Chrome 0 (Google LLC)
GoogleSoftwareUpdateAgent (2) 0 (Google LLC)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 1.45 GB
Used RAM: 9.13 GB
Cached files: 5.42 GB
Available RAM: 6.87 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2023-08-10 Adobe Acrobat (23.003.20269) (23.003.20269)
2023-08-10 Goodnotes (6.0.1)
2023-08-24 Adobe Acrobat (23.003.20284) (23.003.20284)
2023-09-02 Xmind (23.8.2122)
2023-09-02 Talk To AI (1.0)
2023-09-02 EasyChat (1.6.0)
2023-09-02 Chatty (1.1.2)
2023-09-02 Python (0)
2023-09-14 Zoom (5.15.7.21404)
2023-09-14 Adobe Acrobat (23.006.20320) (23.006.20320)
2023-09-16 XProtectPlistConfigData (2171)
2023-09-16 XProtectPayloads (111)
2023-09-24 Bitwarden (2023.8.4)
2023-09-24 HP Smart (16.5.1)
2023-09-24 macOS 13.6 (13.6)
2023-09-24 RosettaUpdateAuto (1.0.0.0.1.1694861547)
2023-09-25 Microsoft OneDrive (23.189.910)
Clean up:
/Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist
/Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater
Executable not found
/Library/LaunchAgents/com.microsoft.update.agent.plist
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant
Executable not found
Diagnostics Information (past 7-30 days):
2023-09-25 15:07:22 Kernel Panic (8 times)
Details:
panic(cpu 3 caller 0xfffffe0014f8c028): userspace watchdog timeout: no
successful checkins from logd in 120 seconds
Panicked task 0xfffffe1b3f0ca738: 353 pages, 4 threads: pid 135: watch
dogd
2023-09-23 09:57:49 mds_stores High CPU Use
Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores
2023-09-20 09:31:03 photolibraryd High CPU Use
Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd
End of report
