I have two Macs running CrashPlan. In one of them, one day, a CrashPlan icon appeared on the top menu bar that informs me when backups are being done, how much is backed up, etc. In the other one, I don't have that icon. Any ideas how to get it to appear?

3 Answers 3


Are you sure you've checked the option to show it in your menu bar?

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  • 2
    Be sure to click on the icon after it's installed for preferences.
    – afragen
    Commented Mar 29, 2012 at 2:19
  • Thank you. This kind of configurations is one of the most stupid things I've seen.
    – tamimat
    Commented May 27, 2016 at 3:12

An alternative more direct way to access the Crashplan menu bar item is to directly launch it from within the Crashplan.app bundle.

It's located at /Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app

I frequently exit the menu bar and re-open it to check Crashplan's status because it's much quicker than launching the full app.


I believe this icon was added in a recent update. It should update automatically, but in my machine something went wrong in the automatic update, and my Crashplan silently stopped running (I only discovered because I received that e-mail saying no backup was made in the last 3 days). Restarting my machine fixed the problem, applying the update correctly. After that it started showing the menubar icon.

One way for you to check if that's your case is to run the Crashplan app. If it freezes in the green logo with a "Upgrading" text, you should reboot your machine.

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