This post will (probably) only be relevant for UK users.
My internet is exceptionally slow (like so slow I don't even have the bandwidth to run a speed test) on my MacBook Pro, but fantastic in all other devices, including an iPhone, an Android phone and two PCs. The speed is slow regardless of where I am in my flat. It is a Virgin Media specific issue, as my internet speed is fine when I connect to any other wifi. I have already tried all the obvious steps:
- I have restarted the hub, to no avail.
- I googled it. It seems to be a relatively common issue with Virgin Media hubs and MacBook Pros – for example, see here and here – but none of the posts I could find provided a solution.
- I have reached out to Virgin Media support. They sent out a technician but the guy said there was nothing he could do, as it was a device-specific problem.
Any suggestions? I have a Virgin Media hub 5 and a 2022 MacBook Pro running macOS Ventura 13.5 (22G74).