My 8GB iPhone 3GS claims, in iTunes, that it contains 3 GB of audio files.

However, in "Music" only 1 GB of files show up, in "Podcasts" are another 72.8 MB and there is nothing in "Books" and "Movies".

Where are the remaining 2 GB of audio files?

Edit: I also notice that there are podcasts in one of my playlists that are not in the "Podcasts" category (or the "Music" category). Whey are they stored? In fact only two podcast episodes are in the "Podcasts" folder but about 10 are in the playlist.

I upgraded from iOS 4.3 to iOS 5.1 yesterday. In the process the phone was backed up and restored a few times. Might that have something to do with it?


In the process the phone was backed up and restored a few times.

“A few times”? That doesn’t sound very good…

Try resetting your iPhone to factory conditions and restore your backup once. Make sure the backup doesn’t get interrupted — it should be able to finish in one sitting!

  • It seemed perfectly normal. The whole process worked without obvious errors and finished within an hour. Music was restored first, then apps in another go. – Andrew J. Brehm Mar 26 '12 at 7:43
  • How can I make sure I have a backup before I restore to factory conditions? And how can I make sure that the backup doesn't contain the exact same problem? I'd rather find the files. – Andrew J. Brehm Mar 26 '12 at 7:44
  • @AndrewJ.Brehm To create a backup, go to iTunes → Devices → right-click your iOS device and “Back Up”. Re: “it seemed perfectly normal” — normally, a reset only restores the backup once; your wording made it sound (at least to me) like it performed multiple backups somehow. Sorry if I interpreted that incorrectly. – Mathias Bynens Mar 26 '12 at 7:49
  • 1
    That worked. Still weird that I couldn't see almost 2 GB of files. – Andrew J. Brehm Mar 28 '12 at 7:10

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