0

In the favourites section of Mail (in screenshot at location (1)), a folder is greyed out. It cannot be selected, also nothing happens if I hover over it. What could be the reason? Please note, the folder was before in another section ("On my Mac", (2)), I probably moved it to the favourites section by accident. Also I cannot drag it back to any of the non-favourite sections.

Searching for this kind of problem was unfortunately not successful.

enter image description here

3
  • The favorites thing shouldn't matter - favorites also normally appear in both places. You can right click on a folder to add and remove from favorites.
    – Alex
    Feb 6, 2023 at 20:50
  • 1
    What type of mail account is it? Gmail, etc? And, do you know if it's setup with IMAP, POP, or something else? Typically a mailbox will be dimmed when it's inaccessible like you don't have permission to access it. Check your username and password.
    – Alex
    Feb 6, 2023 at 20:53
  • @Alex Need to check
    – TMOTTM
    Feb 8, 2023 at 8:48

0

You must log in to answer this question.

Browse other questions tagged .