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I get the warning from System Settings saying I should Update Apple ID Settings I login with my Apple ID and correct password (it works on the apple id site and app store) but it just goes back to asking me to Update Apple ID Settings ad infinitum.

Something that seems odd is the login message: set up iCloud enter the password for the Apple ID "(null)" What is that null? is something failing here?

The device IS added to this Apple ID.

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  • Can you login to iCloud on the web icloud.com icloud login is not the same as AppStore/Music login
    – mmmmmm
    Jan 3, 2023 at 15:47
  • 1
    I've been having this same issue, it was on macOS 11 and I just upgraded to 13 and it's still there, just even more persistent now. What confuses me even more is that It takes my current account username and password but the error stays, and if I mistype anything it gives me a bad credentials error. So weird.
    – mix3d
    Jan 9, 2023 at 15:59
  • @mix3d Yeah, I wonder how Apple nails most of UX like a boss but then it has these weird and annoying usability bloopers that stay for too long without getting fixed.
    – Petruza
    Jan 12, 2023 at 14:07

2 Answers 2

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This issue should be resolved with macOS Ventura 13.2

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  • Can you expand on this? Do you have a link to a release note or errata that references this? This is more of a comment than an answer.
    – Allan
    Jan 24, 2023 at 14:59
  • The release notes do not mention all bug fixes, but I've been told confidently it has been addressed in 13.2. If people have updated and it is still happening feel free to downvote/let me know and I'll delete this.
    – Ezekiel
    Jan 24, 2023 at 16:15
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    I have only just signed up so don't have the reputation currently to reply to Ezekiel, but I have just updated to 13.2 and the issue definitely remains. Jan 30, 2023 at 9:53
  • @RobSandall So you're on 13.2 and not signed in, but receiving alerts to enter your password?
    – Ezekiel
    Jan 30, 2023 at 14:48
  • Updating to 13.2 did not immediately fix my problem. Either the fix requires waiting a little while, or I found a manual fix. I'm not sure which! apple.stackexchange.com/q/454788/70448
    – sourcejedi
    Feb 12, 2023 at 17:25
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+50

I've had a similar problem with a client using an earlier operating system. We had to resort to Apple Tech Support on a telephone call.

Now that you've updated to the most recent operating system, I suggest signing out of your Apple ID and then signing in again. To do this, in System Settings tap your name. Scroll to the bottom of the pane and click Sign Out.

Note: if you use iCloud Drive for storage, or Mail, Contacts, Calendars, etc. you will be asked what you want to do with that data before logging out. Here's more info.

https://support.apple.com/guide/mac-help/sign-apple-settings-mac-mh36825/13.0/mac/13.0

If that doesn't clear the error, I would suggest calling Apple Support. They will connect you with the team that specializes in Apple ID. The geniuses at the stores are not allowed to do Apple ID stuff, so I'd start with a call.

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  • 1
    While this error does sometimes appear in the past, something in Ventura is triggering this more. I don't see this error on my machine personally but I hear from many people who do and I'm looking for a process that can reliably clear the error. I do suspect that signing out and back in would resolve the issue, but I've also seen some people who aren't even signed in at all getting this message in Ventura specifically.
    – Ezekiel
    Jan 11, 2023 at 19:48
  • I found that by logging out, then logging back in made it go away, so this answer is good in my book.
    – mix3d
    Jan 12, 2023 at 16:04

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