A long time ago, my ipad had a separate apple id (for icloud/messages) & itunes account (for app store). That year, I signed out of the itunes account & logged into the app store with my main apple id (i had no purchases, so i didnt lose anything). It worked fine till yesterday. Yesterday, I updated to ipados 16. Various forums reccomended updating all apps after upgrading the OS. So i went to update my apps. Surprisingly, clicking on one asked for an apple id password dialog (but a much smaller one, not a purchase or sign-in dialog). It reminded me of the old itunes dialog. I entered my password for my apple id, and it said incorrect. I clicked reset password, and it autofilled the email to be that of my old, unused itunes account. I entered the Old itunes account password to enter my account to updates.

I wanted to get rid of this account, so I went to appleid.apple.com, removed the ipad from the account. Then i went to privacy.apple.com & requested deletion of my old itunes account.

I havent recieved confirmation that the account is fully deleted (obviously, it took 30 days last time), but now I get this error when updating apps. I can't find a trace of the account or how to remove it from the ipad.

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I can still download new apps just fine - i just give my biometrics & it is done. I can also download apps i previously purchased just fine.

1 Answer 1


Unfortunately, you cannot transfer purchases (even free downloads) from one Apple account to another. It has been asked on Apple's forums: https://discussions.apple.com/thread/7613529

The workaround I found was to use Family sharing to share your purchases with your new account: https://support.apple.com/en-us/HT207937

Alternatively, you can delete the apps and re-download using your new account. If those apps store data in the cloud using non-apple account (e.g. Google login), you'll keep your data.

  • 2
    The apps should also keep their data if they use iCloud (because iCloud is tied to the AppleID of the user, not to the one used for the store).
    – nohillside
    Oct 26, 2022 at 12:28
  • There were too many apps to move over. I just asked apple not to delete the account. When trying to update an old app, I just signed in with the old account, and it worked! Ill live with 2 accounts. Didnt even need family sharing. Oct 26, 2022 at 18:32

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