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I am trying to setup Facetime on an iPad for a 93-year old senior who doesn't know how to navigate iPad apps.

I want her to touch an icon/picture on the iPad desktop and initiate a Facetime call to her daughter.

I have Facetime working but it doesn't start the call right away. Sometimes it ask questions and she was lost.

Appreciate any help.

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Shortcuts app is the official way to do this.

On iOS 15 you also might try adding a widget for that contact so your senior learner can interact with all things related to that contact as well.

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