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The HDD failed in my Late 2012 Mac Mini and I have a new disk installed and have used Internet Recovery to restore Mountain Lion to it.

I'm trying to upgrade but any attempt through the app store fails because I cannot log in. My password is correct, but it says it is wrong and I hear the notification of approval on my iPad for the code etc.

I cannot turn off two factor authentication as that is no longer an option.

How can I get around this?

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  • Did you check that you did not changed keyboard language which may lead to incorrect password entry ?
    – Ptit Xav
    May 25, 2022 at 10:51
  • Yes, I have typed the password in the terminal and it's typing correctly May 25, 2022 at 10:54
  • I should also add, that since I get the code on my iPad that would show the password I am typing is correct and just the App Store from OS X ML is not accepting it. May 25, 2022 at 10:55
  • Did you also checked that the number for the code were correct (number entry may also differ on keyboards) ? Also, did you tried to reboot Mac and iPad ?
    – Ptit Xav
    May 25, 2022 at 11:00
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    When you say you can not log in, is that due to not being prompted for the pin after your enter the password? Older code and devices have a “Then type your password followed by the six-digit verification code directly into the password field.” behavior if they don’t know about TFA - per this FAQ
    – bmike
    May 25, 2022 at 11:04

1 Answer 1

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This catches just about everyone - it’s not even something you might think of.

  • Type your password and then tack on the PIN code that’s sent.

Older code and devices have a “Then type your password followed by the six-digit verification code directly into the password field.” behavior if they don’t know about TFA - per this FAQ

It feels wrong, but then it works (hopefully)!

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