I got an Apple TV 4k device from a friend, but without the remote. I bought a cheap IR remote to see if I could get this to work.
When I hold the menu and right buttons on the remote, I am taken to a screen where I'm supposed to enter my friend's Apple ID password. But I am not able to control the cursor, so it would be impossible to enter the password even if I got the password.
I have also tried to control the Apple TV with iPhone or with a Bluetooth keyboard, but for this I would first need to be able to control the Apple TV with a remote to get to settings.
This answer to a different question mentions a "physical tap" method (the link to apple.com is a 404 though). It does do something when I try this: I need to enter a 4 digit code that is showing on the iPhone on the Apple TV. But the Apple TV wants me to enter the Apple ID password, which I cannot without a way to control the Apple TV.
It seems my only two options to get this thing to work again are:
- my friend finding the paired remote
- heading to an Apple service centre
Or am I missing something, and is there a way to reset the device without controlling the device without anything paired to it?