I am in my iTunes library (not a playlist) and have "shuffle" turned on (songs, not albums). If I click on "play", it plays the song currently highlighted, then stops (it does not play another song afterwards).
The only way I get it to play several songs is by manually checking the songs I want to be played. Which obviously is the opposite of random shuffling.
Also, when I turn off shuffle, then turn it on again, I don't see any change in the order of songs in the library (whereas when I'm in a playlist, I do see a change in the order).
In all the help forums, I've only found answers to the question of how to turn "shuffle" on. I know that. But how do I get iTunes to play songs randomly once shuffle is turned on?