The Preview folder in iCloud Drive shows a persistent dashed-line iCloud icon. It has been showing the icon for hours even though all the files have most definitely been downloaded. The folder isn't particularly big either: only 40MB.

A reboot doesn't solve it. Any ideas on how to make it go away?

  • Do you have "Optimise Mac Storage" disabled in "System Preferences -> Apple ID -> iCloud". If yes try to enable it and disable it again. Sep 19, 2021 at 17:01
  • @KevinGrabher No, I haven't.
    – Daan
    Sep 19, 2021 at 18:07
  • If you have it enabled and have enough storage on your Mac you could try to disable it, that would force-download all the files from iCloud Sep 19, 2021 at 19:50

1 Answer 1


In the end I solved it by disabling iCloud for Preview, removing the folder, enabling iCloud for Preview again and re-adding the files.

What exactly caused the problem I have no idea, but it's one of those things that really shouldn't happen in the first place.

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