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My ex husband is listed as the organizer in our family sharing account. He states he no longer has access to either his iCloud or @me accounts. My card is the one on file. How do I change the organizer to myself or cancel this account?

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The card is on file with the organizer account, not with the "family" as an entity. To resolve this issue you should do both of these things:

  • Leave the Family
  • Request a new credit card

If they are truly unable to access the account, then there is no risk to leaving the card on the account. However, to be safe I would still recommend getting a new card number.

You won't have authorization to access the account since, as I mentioned above, the card is attached to the other account, not to the family.

If you want to become a family Organizer, you must make a new Family after leaving this one.

Hope this all makes sense.

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