I recently bought an Apple TV 4K at our local electronics store. It functioned perfectly when I started it up, except what I just noticed is that I cannot do a lot of things. After a quick Google this turned out to be the restrictions. When I try to disable this I get asked for a pass code. Very annoying, as I don't know this pass code. A solution to this seems to be to factory reset the Apple TV, but that too is greyed out.

Does anyone know a way to work around this? As I basically just want to factory reset my Apple TV and start over.


1 Answer 1


You will have to ask an Apple technician to restore the device.


Apple TV 4K removed the USB port on the back of the device, so it's not possible to restore the device using a computer without it having been paired to the computer previously.

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