I have trouble printing documents. I'm not sure whether the problem comes from macOS or whether it comes from the printer, but I'd like to be able to be assisted to figure out what's not working.
I'm using Big Sur. I have added a (wireless) network printer. When I print a new document, a "processing" window appears, and then disappears when it's finished. The job queue is empty. Printing a document triggers a green light (as in, 'ready', meaning the printer was woken up from its sleep state), which means that the communication is working.
The printer is a M2020 Series.
If I go to general settings - Printers & Scanners - Option & Supplies - show printer page, it opens a web page containing correct printer information. From there, if I print the network configuration, it works.
Why is it that I can't print documents ?