I lost one AirPod pro in my house. However, even though the other AirPod is in its charging case, when I ping them on “find my”, only the one I have makes a sound. See screenshot.

When I click on “right” , see screenshot, (not sure it is even clickable) — nothing happens. Unlikely that the battery is dead since this just happened recently.

Any suggestions would be appreciated! I could “forget” the earbuds and then reconnect them in Bluetooth and try again, but not sure if that’sa good idea...

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  • Can you see the AirPod in the Batteries widget? If you are connected to the right AirPod, the battery status will show there.
    – quartzic
    Feb 21, 2021 at 0:00
  • Now only one shows up in the widget. Still no sign of the other one. On the “find my” map they appear together though.
    – Teusz
    Feb 21, 2021 at 6:00

1 Answer 1


If your AirPods or AirPods Pro are separated from each other, you see only one location at a time on the map. Find the AirPod or AirPod Pro that you see on the map and put it in its case. Then refresh the map and find the other one.

If your AirPods, AirPods Pro, or AirPods Max are out of range or need to charge, you might see their last known location, "No location found," or "Offline." You also won't see the location for your AirPods or AirPods Pro if they're inside their Charging Case.

If you see "No location found" or "Offline" under your AirPods, AirPods Pro, or AirPods Max, you can't play a sound to find them but you might be able to get directions to the location where they were last connected. If they do come back online, you'll get a notification on the iPhone, iPad, or iPod touch you use them with.

(from Apple Support)

  • Tx! They are separated! But they appear on the map as if they are together. That’s what baffles me and why I reached out to this community!
    – Teusz
    Feb 21, 2021 at 5:58
  • 2
    Based on Apple's support documentation, it is expected behavior to only see one location at a time on the map. The icon on the map shows two AirPod Pros together, but this is just for visualization purposes. If you put one AirPod Pro in the case then refresh the map, it should only display the location of the other AirPod Pro that is not in the case as long as it has power and can be detected.
    – commander
    Feb 21, 2021 at 6:05
  • Oh damn. Maybe it can’t be detected then. Shoot
    – Teusz
    Feb 21, 2021 at 8:20

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