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This issue started with a message saying that my storage space was almost full. I open settings and check storage, the estimate size does not show up. I go to photos app to delete a few photos/videos. I select a bunch and hit on delete, the images do not delete and the phone reboots into the Apple Logo.

It's been stuck on the apple logo boot loop for a while now.

Unable to set the iPhone to recovery mode by holding VOL UP + VOL DOWN + Power Button for 10 seconds.

Plugging the iPhone into my Macbook does not show the device connected.

What should I do next?

iPhone Model - iPhone XS Max 256GB

iOS Version - 14.4

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    Have you tried contacting Apple Support?
    – X_841
    Feb 16 at 16:20
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this honestly sounds like your device's drive got corrupted entirely. you'd be better to send it to Apple for repair, i don't think there's anything an end-user can do without voiding any warranties or whatnot at best, destroying the device accidentally at worst.

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Unable to set the iPhone to recovery mode by holding VOL UP + VOL DOWN + Power Button for 10 seconds.

That is not the button combination used to enter recovery mode.

With the iPhone connected to the computer via a Lightning cable, recovery mode is achieved by:

  1. Briefly pressing volume up
  2. Briefly pressing volume down
  3. Holding the sleep/wake button until the iPhone reboots

This can take more than 10 seconds; don’t let go of the sleep/wake button at step 3 until a good 15-20 seconds passes.

A video showing how to correctly enter recovery mode on iPhone 8/X and newer: https://youtu.be/a70jiFqMGX0

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  • Unable to enter recovery mode with this combination as mentioned in my post.
    – Jash Jacob
    Feb 16 at 12:29
  • Sorry, the way you worded it made it sound like you tried “holding VOL UP + VOL DOWN + Power Button for 10 seconds”.
    – aklh
    Feb 17 at 3:01
  • @JashJacob Have you tried contacting Apple Support?
    – aklh
    Mar 9 at 5:31
  • Yes, I gave the device to apple support for service.
    – Jash Jacob
    Mar 11 at 8:52

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