My desktop is now running MacOS 11.1 (Big Sur). I also have several iOS machines.

On my iPhone I successfully downloaded the iOS Axos app. On my desktop, I am now seeing this error:

enter image description here

This is confusing, because I did not attempt to download the app on the desktop, there is no Axos app for the desktop, the App Store says nothing about Axos, and I see no error on my iOS device (which successfully downloaded the Axos app.)

Any thoughts on how to clear this?

2 Answers 2


I'm on macOS 11.3 Beta (20E5172i) and have the same issue. I've bought an app on my iPhone and my MacBook appears to subsequently try to download that app. I get these messages whenever I download a new app on my iPhone.

App Store Preferences Window

I found this setting in the macOS App Store Preferences and disabled the automatic app download, but don't know yet if this fixes the issue.

  • It seems to have stopped on my desktop.
    – vy32
    Commented Feb 17, 2021 at 18:29

For me, this was caused by a slightly overly aggressive disk cleanup tool (CleanMyMac). After cleaning up, the app store's cache was missing, but the app store kept trying to update, causing an error visible in the Console app.

The fix was to quit the app store and restart.

First attempt to update failed, but it worked on the 2nd try and I could see a new cache was created in: /Users/jsumner/Library/Containers/com.apple.AppStore/Data/Library/Caches/com.apple.AppStore/Cache.db

  • Thanks for documenting this - we see tools like Onyx and others break systems from time to time as well.
    – bmike
    Commented Feb 24, 2021 at 11:47

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