1

iPad Pro (11-inch) (2nd generation) on 14.2 (18B92) gives a "cannot connect" error on many apps, but not all.

It will connect to:

  • Local WiFi.
  • Stack Exchange.
  • Mail.
  • Safari.
  • App Store.

It will not connect to:

  • Facebook
  • Covet
  • Ookla Speedtest
  • Merge Mansion

or even Apple Support (see error below).

Error message

Any suggestions why some apps see the Internet and some don’t?

Already tried:

  • Reset WiFi on iPad.
  • Reset Network Settings on iPad.
  • Reset Xfinity Gateway.
  • Power down and restart iPad.
Improve this question
5
  • Husband here. Apps are working on her iPhone, just not her iPad.
    – adamek
    Dec 12, 2020 at 9:29
  • Have you verified the IP address and other network settings under Settings -> Wi-Fi -> (little i icon next to your network)? Based on the screenshot you shared, the iPad does not appear to be connected to a wifi network at all.
    – negacao
    Dec 12, 2020 at 9:55
  • It is connected to WiFi. It has no cellular, it’s only connection is WiFi and it posted this question.
    – adamek
    Dec 12, 2020 at 14:17
  • Do you have any ad or website blockers installed in the iPad? It looks like the sites are being blocked by an ad blocker.
    – fsb
    Dec 12, 2020 at 15:13
  • No blockers installed.
    – Ailsa Cunningham Ek
    Feb 13, 2021 at 18:26

1 Answer 1

Reset to default
0

Removed the VPN that she did not remember installing and the problem went away.

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .