My Macbook pro 2011 won't boot completely anymore (can't open it). In the recovery mode, I can see my disk (SSD) but when I want to download the last IOS on my mac, it seems my computer can't find my SSD.

Can anyone help me found out if my computer is retrievable and if not, is there a way I can recover my files from my SSD?

Thank you very much, Chloe

  • I would suggest taking it to a repair shop. Don't try to DIY this task. – Tetsujin Nov 2 '20 at 18:39
  • There were 6 different MacBook Pro notebooks for 2011, which one exactly do you have and what version of macOS are you running? – user3439894 Nov 2 '20 at 19:08
  • A1278 (EMC 2554) sorry, not 2011, but mid 2012. I use to have the last version of OS. But not it is asking me to download Mountain Lion – chloe dorval Nov 2 '20 at 19:29
  • Are you able to boot it from macOS Recovery from the internal SSD, or are you using Internet Recovery or a USB Installer? If you are using Internet Recovery or a USB Installer to boot it and it can not see the SSD, then you will not be able to do anything other then replacing the SSD. – user3439894 Nov 2 '20 at 20:22
  • I am able to boot if from macOS Recovery from the internal SSD. I can see my disk when on utilities but not when I want to reboot from last IOS version – chloe dorval Nov 5 '20 at 13:28

There are two possibilities:

1. The SATA cable connecting your SSD to the Mac is intermittently failing. This is a common problem in MBPs of that vintage.

The good news is that this means the data itself on the drive is ok, and the internal cable just needs replacing. Alternatively, you could get an external USB enclosure (a box with a USB cable), and put the SSD in there. You may want to get a repair shop to do this.

2. The drive itself has failed in some way.

If this is case, then it is very unlikely that your data can be recovered.

Backups of data are essential to prevent data loss from drive failure. This is why macOS has Time Machine.

  • Thank you very much ... and yes, I have learned my lesson regarding data backups :) – chloe dorval Nov 5 '20 at 13:31

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